Customer Relationship Executive

11 hours ago

Bengaluru, India Innoovative Stays Pvt Ltd. Full time

Job Title: Customer Relations Executive

**Overview**:As a Customer Relations Executive, you will play a crucial role in maintaining and enhancing the relationships between our organization and its customers. You will be responsible for ensuring customer satisfaction, addressing inquiries and concerns, and contributing to the overall positive image of the company. This position requires excellent communication skills, problem-solving abilities, and a customer-centric approach.

**Responsibilities**:
**Customer Engagement**:Build and maintain strong relationships with customers through regular communication.
Act as the primary point of contact for customer inquiries, feedback, and concerns.

**Issue Resolution**:Investigate and resolve customer issues or complaints promptly and effectively.
Collaborate with relevant departments to ensure quick resolution of customer problems.

**Customer Advocacy**:Promote customer advocacy and loyalty by understanding their needs and expectations.
Gather and relay customer feedback to the appropriate teams for continuous improvement.

**Communication**:Effectively communicate company policies, procedures, and product information to customers.
Keep customers informed about the status of their inquiries and resolutions.

**Cross-functional Collaboration**:Collaborate with sales, marketing, and product development teams to ensure a consistent customer experience.
Share customer insights with internal teams to enhance products and services.

**Customer Training**:Provide guidance and training to customers on product usage and best practices.
Develop and update training materials as needed.

**Documentation**:Maintain accurate and detailed records of customer interactions, feedback, and resolutions.
Generate reports on customer satisfaction and support performance.

**Proactive Outreach**:Proactively reach out to customers for feedback and to ensure their ongoing satisfaction.
Identify opportunities to upsell or cross-sell products or services based on customer needs.

**Qualifications**:

- Bachelor's degree in business, marketing, or a related field preferred.
- Proven experience in a customer-facing role.
- Excellent verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Ability to work independently and collaboratively in a team.
- Familiarity with CRM systems and customer support tools.
- Empathy and a customer-centric mindset.

**Attributes**:

- Customer-focused
- Proactive and solution-oriented
- Excellent interpersonal skills
- Detail-oriented
- Adaptable to change
- Team player

**Note**: This job description is a general outline of the key responsibilities and qualifications for the role of Customer Relations Executive. Actual duties and qualifications may vary based on the specific needs and requirements of the hiring organization.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Evening shift
- Night shift
- US shift

Supplemental pay types:

- Performance bonus
- Shift allowance
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Bengaluru, Karnataka (required)

Ability to Relocate:

- Bengaluru, Karnataka: Relocate before starting work (preferred)

**Speak with the employer**
+91 9606032650

  • Customer Relationship Executive

    2 days ago

    Bengaluru, India Scott Lumin PVT LTD Full time

    **Job description** **CUSTOMER RELATIONSHIP EXECUTIVE** **Job Title**: Customer Relationship Executive (CRE) **Department**: Sales **Reports To**:Sales Manager / DGM **Job Role Summary**: As a Customer Relationship Executive at Scott Lumin KYK, you will be responsible for managing customer relationships and ensuring their satisfaction with our products...

  • Customer Relationship Executive

    3 days ago

    Bengaluru, Karnataka, India Accelerate Motors | Royal Enfield Full time

    We are seeking a **Customer Relationship Executive (CRE)** to ensure a smooth and satisfying purchase journey for Royal Enfield customers at our showroom. As the first point of contact, you will manage walk-ins, assist in sales coordination, handle customer queries, and support post-sales engagement—making every customer feel valued and heard. **Key...

  • Customer Relationship Executive

    2 days ago

    Bengaluru, India Eco Emarket Private Limited Full time

    **Customer Relationship Executive** Freshers or Experience Qualification - 12th Min Languages - Hindi, Tamil, Telugu, Kannada, English Skills - Basic Excel & Word - Good Communication Looking for immediate joiners. **Job Types**: Full-time, Fresher **Salary**: From ₹18,000.00 per month **Benefits**: - Health insurance - Provident...

  • Customer Relationship Executive

    2 weeks ago

    Mahadevapura, Bengaluru, Karnataka, India Real estate business Full time

    We have opening for Customer Relationship executive.. Female executives Freshers..... or experienced Tomorrow interview Location Mahadevpura Anyone pls refer Sal 18k to 20 salary plus incentives **Job Types**: Full-time, Fresher Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) -...

  • Corporate Customer Relationship Executive

    3 weeks ago

    Bengaluru, Karnataka, India Snaxsmart Full time

    Job DescriptionCompany DescriptionSnaxsmart is dedicated to promoting workplace health by providing healthy snacks and drinks through vending solutions. Our mission is to help employers enhance the well-being of their employees by offering nutritious alternatives. At Snaxsmart, we believe in the importance of health and aim to be your trusted companion in...

  • Customer Relationship Executive

    2 weeks ago

    Bengaluru, Karnataka, India HomeLane Full time

    **Insides Sales Job Description** - A great opportunity for everyone who are master of selling the client's dream product and who endorses client values and relationships. - HomeLane is looking for Inside Sales executives in Bangalore - Come be a part of this great interior brand and enable great relationships with our clients. - Your daily routine at work...

  • Customer Service Representative

    3 days ago

    Bengaluru, India Quick customer electronic service Full time

    Customer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...

  • Customer Relationship Management Executive

    4 weeks ago

    Bengaluru, Karnataka, India Sowparnika Projects Full time

    Job DescriptionCompany DescriptionSowparnika Projects is a leading real estate developer based in Bengaluru, India, operating since 2003. We specialize in delivering premium yet affordable residential projects across Karnataka, Kerala, and Tamil Nadu. With over 50 completed projects and more than 25 ongoing, we provide comprehensive in-house expertise from...

  • Customer Relationship Executive

    3 days ago

    Jayanagar, Bengaluru, Karnataka, India Lifetime Health Plus Care Pvt Ltd Full time

    Job description Job Title: Customer Sales Executive - Health Care Location: Bangalore Company: Lifetime Health **Job Summary**: Lifetime Health Home Healthcare is seeking a dynamic Customer Sales Executive with 2-3 years of experience in healthcare sales. The primary responsibility of this role is to convert digitally generated leads into sales by...

  • Customer Relationship Executive

    3 days ago

    Bengaluru, India Jaynik Eduserve Private Limited Full time

    **Qualification or Experience**: BTECH fresher or Experience in B2B sales related Education field **Things required**: - Own laptop - Own smartphone - Vehicle to move around in the city - Ability to travel to 300 + kms to various locations - Open to stay overnight at multiple places Ability to take care of own travel logistics **Job Description: -** A...