Call Service

6 days ago

Vasanth Nagar Bengaluru Karnataka, India The Betel Leaf Co Full time

Reports to: Team Leader/customer Support

Location: [bengaluru ]

Job timings - 11 to 11

We are seeking a highly motivated and results-driven Call Centre Sales Representative to join our team. As a Call Centre Sales Representative, you will be responsible for generating sales leads, converting them into customers, and providing excellent customer service to our clients. You will work in a fast-paced call centre environment, utilizing your communication and sales skills to achieve sales targets and build strong relationships with our customers.

Key Responsibilities:
1. Sales: Generate sales leads and convert them into customers through outbound and inbound calls.

2. Customer Service: Provide exceptional customer service to existing and potential customers, responding to their queries and resolving any issues they may have.

3. Product Knowledge: Develop and maintain a thorough understanding of our products and services, including features, benefits, and pricing.

4. Sales Targets: Meet and exceed monthly sales targets, as set by the Team Leader/Supervisor.

5. Call Quality: Ensure that all calls are handled in a professional and courteous manner, adhering to our company's quality standards.

6. Data Entry: Accurately and efficiently enter customer information and sales data into our CRM system.

7. Team Collaboration: Work collaboratively with other team members to share best practices, knowledge, and expertise.

Performance Metrics:
1. Sales Revenue: Achieve monthly sales targets, as set by the Team Leader/Supervisor.

2. Conversion Rate: Achieve a minimum conversion rate of [insert percentage] of sales leads into customers.

3. Customer Satisfaction: Maintain a high level of customer satisfaction, as measured through surveys and feedback.

4. Call Quality: Achieve a high level of call quality, as measured through quality monitoring and feedback.

**Requirements**:
1. Education: High school diploma or equivalent required; degree in Sales, Marketing, or related field preferred.

2. Experience: Minimum 1-2 years of experience in sales, customer service, or a related field.

3. Communication Skills: Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.

4. Sales Skills: Proven sales skills, with the ability to negotiate and close deals.

5. Product Knowledge: Ability to learn and understand our products and services, including features, benefits, and pricing.

6. Technical Skills: Proficient in Microsoft Office, including Word, Excel, and Outlook; experience with CRM software preferred.

7. Availability: Available to work a variety of shifts, including evenings, weekends, and holidays.

Pay: ₹22,000.00 - ₹33,658.86 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 3 years (preferred)
- Customer service: 3 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

  • Call Center Executive

    1 week ago

    Vasanth Nagar, Bengaluru, Karnataka, India Attica Gold Company Full time

    Inform customers about company's products/services and offers - Manage inbound and outbound customer calls in a timely manner - Identify customers’ needs and wants, clarifying information whenever possible - Ability to be on phone for a long time and familiar using dialer systems - Multi Languages(English,Telugu,Tamil,Kannada,Hindi) **Job Types**:...

  • Customer Care Services

    2 weeks ago

    Vasanth Nagar, Bengaluru, Karnataka, India VictaMan Full time

    Provide information of Products / Services / Offers to customers. - Handling inbound calls & outbound calls - Understand customer need - Solve customers’ query over the phone Pay: ₹14,000.00 - ₹16,000.00 per month **Benefits**: - Paid sick time - Paid time off Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: -...

  • Tele Calling Executive

    4 days ago

    Bengaluru, Karnataka, India Credvent Service Pvt Ltd Full time

    **Responsibilities** Outbound Calling: Place outbound calls to individuals or businesses to promote services.Engage with prospects in a friendly and persuasive manner.Present information about products or services to potential customers.Highlight key features and benefits to generate interest.Present information about products or services to potential...

  • Call Co-ordinator

    1 week ago

    Parijat Nagar, Nashik, Maharashtra, India F1 Computer Service Full time

    Call-Coordinator for Epson Authorized Service Center - Male/ Female 18 to 30 years age - To handle walkin customers - handle warranty service online - assign calls rec'd to Engineers - monitor calls attended - collect service and status report Required - Min 12 th pass, good knowledge of computer operations. - good Hindi/ Marathi - working knowledge of...

  • Customer Service Representative

    2 weeks ago

    Bengaluru, India Call Concepts Full time

    _**HIRING FOR CAPTIVE BPO FOR INTERNATIONAL VOICE PROCESS**_ - **Min qualification Intermediate.**: - **Freshers can also apply.**: - **Must be comfortable to work from office.**: - **Need to be comfortable with rotational shift.**: - **Location - Banargatta ,Bangalore**: - **Must be comfortable with handeling queries of customer over call.** **Job...

  • F&b Service Associate

    1 week ago

    Vasanth Nagar, Bengaluru, Karnataka, India Fortune Select JP Cosmos. Full time

    Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service. Control guest checks and secure proper payment. Set up stations and tables to ensure they are complete and perform various relevant duties, side duties, as assigned by the Captain. Maintain proper condition and cleanliness of dining...

  • Inbound Sales and Customer Service Representative

    4 days ago

    Vasanth Nagar, Bengaluru, Karnataka, India The Betel Leaf Co Full time

    **Job Title**: Inbound Sales and Customer Service Representative **Reports to**: Team Lead, Inbound Sales and Customer Service **Location**: Bangalore **Job Type**: Full-time **Job Summary**: We are seeking a highly motivated and customer-focused Inbound Sales and Customer Service Representative to join our team. As an Inbound Sales and Customer Service...

  • Customer Service Representative

    2 weeks ago

    Bommanahalli, Bengaluru, Karnataka, India digitech call system Full time

    **Urgent Hiring ** **Looking for Immediate Joinners** Role **:Customer Support Executive(Out Bound Calling)** Work Location - **Roopena Agrahara,Bangalore** Language**:English Fluent with any south language mandatory.** Qualification**:Graduation** Minimum**:1 year to 2 years’ Experience people can apply. Experience mandatory** Salary upto **:15k to...

  • Customer Service Representative

    2 days ago

    Vasanth Nagar, Bengaluru, Karnataka, India Miror Therapeutics Private Limited Full time

    **Job Title: Customer Service Executive** **Location**: Vasanthnagar, Bangalore (Onsite, Full-time) **Job Summary**: **Key Responsibilities**: - Follow up with leads and assist customers with purchases and queries. - Record and maintain accurate customer information and feedback. - Coordinate with internal teams to resolve customer issues promptly. -...

  • Call Center

    2 days ago

    Bengaluru, Karnataka, India Teleradiology Solutions (TRS) Full time

    **Job Information**: Industry **Health Care** Salary **0 - 3 K** Date Opened **07/18/2025** Job Type **Full time** Work Experience **1-6 years** City **Bangalore South** State/Province **Karnataka** Country **India** Zip/Postal Code **560066** **Job Title**: Executive - Call Center **Location**: Whitefield, Bangalore **Experience**: 1-5...