Merchant Services-me Relationship Officer

6 days ago

Rajpura, India HDFC Bank Full time

**Group Company**: HDFC Bank Limited

**Designation**: Merchant Services-ME Relationship Officer - Retail RO

**Office Location**: RAJPURA - PUNJAB Rajpura (Branch)

**Position description**:
Merchant Services-ME Relationship Officer - Retail RO

**Primary Responsibilities**:

- Relationship Officer will be responsible for ensuring engagement & Visitation of all Retail portfolio merchants assigned.
- Relationship Officer will be responsible for portfolio enhancement entailing activation, win-back of volume share from competition
- maintaining complete volume share for both POS & UPI, upselling Soundbox / POS etc. & cross-sell.
- Retail Relationship Officer must ensure EMI enablement and activation in all Merchants into EMI business segments like electronics, mobile etc.
- To achieve Merchant Acquiring product & Cross-sell targets as Defined by management month on month.
- To source Merchant Acquiring products (POS, Soundbox, SmartHub etc.) from the portfolio
- Basis expansions by the existing merchants (New outlet/New business line), self-employed segments, existing customer leads.
- To create an additional income line & eventually make the merchants more profitable to business, Relationship Officer must ensure increased cross-sell penetration inportfolio merchants basis benchmark
- Relationship Officer must ensure daily login to Sales Automation Software (Vymo/CRM) & ensure calling out to customers for cross-sell, Portfolio enhancement, Visit updates etc
- The Relationship Officer will be responsible for ensuring 100% leads & databases (CRM, Vymo) are actioned and updated within Turn Around Time.
- Relationship Officer must ensure all documents are checked in Originals, including KYC. Sign OSV after checking the originals only.
- Relationship Officer will ensure quality business sourcing as per defined norms & ensure all sales processes are adhered to.

**Additional Responsibilities**:

- Cross Sell - CC, CASA, Asset, TPP etc.

**Educational qualifications preferred**
- **Category**: Bachelor's Degree
- **Field specialization**: Commerce
- **Academic score**: Pass
- **Institution tier**: Any

**Required Certification/s**:
NA

**Required Training/s**:
Basic product and process training

**Required work experience**
- **Industry**: Banking preferred - but not a constraint
- **Role**: Any
- **Years of experience**: 0 to 3

**Key Performance Indicators**:
Sales Profile

**Required Competencies**:
Flair for sales and go getter attitude, Good Communication skills, tech savvy

**Required Knowledge**:
**Required Skills**:
Good communication and interpersonal skills, Time management, disciplined sales approach

**Required abilities**
- **Physical**: Sales call and field visits.

**Specific requirements**
- **Travel**: Local travel for customer meetings
- **Vehicle**: Preferred(At least two wheeler)
- **Work Permit**: NA

**Other details**
- **Pay Rate**: As per industry norms and labour laws
- **Contract Types**: Permanent
- **Time Constraints**: None
- **Compliance Related**: As per Bank's laid down policies
- **Union Affiliation**: NA

  • Office Peon

    1 week ago

    Rajpura, India CHITKARA UNIVERSITY, Punjab Full time

    **Qualification: 10th /12th Pass**: - **Age - Above 18 yrs or not more then 30 yrs.**: - Fresher can also apply - Serve Tea and Coffee to Staff and office Visitor - Clean office kitchen on daily basis - Responsible for disposal of trash, waste, and other disposable material - Monitoring the use of equipment and supplies within the office. - Dealing with...

  • Sales Officer

    3 days ago

    Rajpura, India Livestock Solution Pvt Ltd Full time

    Job Title: Sales Officer - Cattle Feed Industry Job Summary: We are seeking a skilled Sales Officer to join our team at Nutricana Cattle Feed in the cattle feed industry. The Sales Officer will be responsible for driving sales revenue and achieving sales targets by identifying and pursuing new business opportunities, developing and maintaining relationships...

  • Office Coordinator

    1 week ago

    Rajpura, India Kathuria Visa Consultants Full time

    An Office Coordinator is an essential part of any company. They ensure the office operates smoothly by managing varied responsibilities that keep the office running. **Office Coordinator responsibilities include**: - Following office workflow procedures to ensure maximum efficiency - Maintaining files and records with effective filing systems - Supporting...

  • Territory Sales Officer

    1 week ago

    Rajpura, India Bunge Full time

    Location : Rajpura City : Rajpura State : Punjab (IN-PB) Country : India (IN) Requisition Number : 41169 **Business Title**: Territory Sales Officer **Global Job Title**: Officer **Reports to**: Manager **Global Function**: Commercial **Global Department**: Sales **Role Purpose Statement**: This is a new market and will be Key growth areas for the...

  • Territory Sales Officer

    1 week ago

    Rajpura, India Bunge Full time

    Location : Rajpura City : Rajpura State : Punjab (IN-PB) Country : India (IN) Requisition Number : 41165 DRAFDRT **Business Title**: Territory Sales Officer **Global Job Title**: Officer **Reports to**: Manager **Global Function**: Commercial **Global Department**: Sales **Role Purpose Statement**: This is a new market and will be Key growth areas...

  • Security & Vigilance Officer

    4 days ago

    Rajpura, Punjab, India JSW Steel Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Job Title: Security & Vigilance OfficerLocation: Rajpura , PunjabExperience: 4 to 9 years in Industrial Security and Vigilance OperationsAge: 35 to 40 yearsEmployment Type: Full-Time, PermanentRole OverviewWe are seeking a skilled and proactive Security & Vigilance Officer to oversee and manage comprehensive security and vigilance operations at our...

  • Gold Loan Relationship Officer-loans Against

    2 weeks ago

    Rajpura, India Kotak Mahindra Full time

    Job Role: - To develop sourcing channels for generating leads of Gold loans. - Business Planning & development i.e. Tie-up with Dealers, DSAs & Brokers to generate leads for Gold loans - Work closely with branch channel to drive Gold loans. - Maintaining the Profitability of Business, Achievement of the Business Targets. - Implement sales promotional...

  • Officer-Stores

    3 weeks ago

    Rajpura, India Bunge Full time

    Location : Rajpura  City : Rajpura  State : Punjab (IN-PB)  Country : India (IN)  Requisition Number : 40899  Business Title: Officer – Stores Reports to (position): AM – Warehouse Administration Role Purpose Statement: Arranging packing material, following up regarding packing material & Chemical store handling  Main...

  • Officer-Stores

    4 days ago

    Rajpura, Punjab, India Bunge Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Location : RajpuraCity : RajpuraState : Punjab (IN-PB)Country : India (IN)Requisition Number : 40899Business Title: Officer – StoresReports to (position): AM – Warehouse AdministrationRole Purpose Statement:Arranging packing material, following up regarding packing material & Chemical store handlingMain Accountabilities:Check month filling plan received...

  • Officer- Zero Liquid Discharge

    2 weeks ago

    Rajpura, India Bunge Full time

    Location : Rajpura City : Rajpura State : Punjab (IN-PB) Country : India (IN) Requisition Number : 40389 **Business Title**: Officer-ZLD **Reports to (position)**: Manager - Environment **Role Purpose Statement**: To oversee and optimizes ZLD plant operations to achieve zero liquid discharge, ensuring compliance with environmental regulations and...