Front Desk Receptionist

2 weeks ago

Lucknow Uttar Pradesh, India 5M CORPBIZ Full time

**Key Responsibilities: Front Desk Operations**:

- Greet members, guests, and visitors in a professional and friendly manner.
- Maintain the reception area to ensure it is clean, organized, and presentable at all times.

**Member & Guest Support**:

- Assist members with daily requirements such as bookings, conference room reservations, and general queries.
- Ensure visitors are registered, guided, and provided necessary support during their visit.
- Build strong relationships with members by addressing their needs promptly and courteously.

**Administrative Duties**:

- Manage incoming and outgoing mail, couriers, and packages.
- Maintain records of visitor logs, attendance, and front office registers.
- Assist with billing inquiries, payments, and coordination with the accounts team when required.
- Support the operations team in day-to-day administrative activities.

**Coordination & Facility Management**:

- Liaise with housekeeping and maintenance teams to ensure smooth daily operations.
- Report and track facility-related issues promptly.
- Coordinate event setups, meetings, and member engagement activities at the coworking space.

**Key Skills & Competencies**:

- Excellent verbal and written communication skills.
- Strong interpersonal skills with a customer-first approach.
- Ability to multitask, prioritize, and remain calm under pressure.
- Professional appearance and positive attitude.
- Basic knowledge of MS Office (Word, Excel, Outlook).
- Problem-solving ability and attention to detail.

**Qualifications & Experience**:

- Graduate in any discipline (Hospitality/Administration preferred).
- 0-1 years of experience in front office, customer service, or receptionist roles (preferably in coworking, hospitality, or corporate setup).
- Freshers with strong communication skills and a pleasing personality may also be considered.

**Working Conditions**:

- Full-time position, 6 days a week.
- Flexible to work in shifts, if required.
- Professional dress code to be maintained at all times.

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person

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