Customer Service

5 days ago

Mumbai, India Nasher Miles Private Limited Full time

**Nasher Miles**
- Job Description - Customer Service_
- **Company Introduction**

Nasher Miles is a contemporary travel company. We produce and market a variety of hard side and soft side luggage, backpacks, and duffle bags. The company has recently forayed into the production of luggage covers and masks. The brand is a new-age digital-first brand, committed to making travel easy, efficient, and tasteful for you
- **Job Brief**

We are looking for an individual who has the zeal to learn and grow as a customer support executive.
- **Responsibilities**:

- **Core Responsibilities**:

- Handling & resolving customer queries and complaints.
- Interacting with the Order Management and Operations teams.
- **Secondary Responsibilities**:

- Raising tickets for the clients.
- Creating policies and procedures
- **Qualifications & Skills**:

- Strong verbal, written communication and presentation skills
- Ability to effectively use MS Office is a plus.
- **Work Experience**

Up to 1 year of hands-on experience in a relevant role.
- **Reporting to**

Customer Service Manager
- **CTC**

1.9L to 2.2L PA
- **Joining Timeline**

Immediately in Mumbai, Head Office

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Greater Mumbai, Mumbai - 400004, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you ready to work from office?
- Do you stay within 30 minutes of our office?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

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