Call Centre Agent

**Call Quality Auditor** Call center quality auditors listen to calls from the call center operators and BPO, recorded or live, in order to assess compliance with protocols and quality parameters. They grade the employees and provide feedback on the issues that require improvement. They interpret and spread quality parameters received by the...

We are looking for a call quality auditor who has worked in any BPO/call center and audited calls. **Responsibilities**: - Call auditing of a team of 30+ people. - listen to calls regularly and update quality parameters in the portal. - one on one meetings with agents and team leaders to improve call quality. - provide training to agents. - ready to work...

**What We Offer**: - Transportation allowance - Canteen Subsidy - Health Insurance - Tuition Reimbursement - Incentive components campaign wise - Work Life Balance Initiatives - Rewards & Recognition - Internal movement through IJP **What You’ll Be Doing**: - Take inbound or make outbound calls to customers with the objective of discussing non-sales...

MNC in GurgaonHiring for Team Leader WFM RTAIC RoleCTC UPTO 8 LPA based on Experience & Last CTCRequire 3+ Years Experience in WFM RTARequire Excellent Communication SkillsShifts 24*7 Intraday real time monitoring of service levels for all queues at all sites 24/7/365 Real time monitoring of associates performance from all teams at all sites Real...

**Position - Sales Agent** **Job Location-Ahmedabad_Navarangpura,Jamnagar,Gandhinagar,Anand,Himmatnagar,Baroda,Surat,Bharuch,Vapi,Navsari.** **Qualification - Any graduate** **Two wheeler Mandatory** **Age-30** **All document is mandatory** **Responsibilities**: The job is exciting and full of learning since it involves meeting customers, understanding...

Work From Office **WHAT WE OFFER**: - Transportation allowance - Canteen Subsidy - Night Shift allowance as per process - Health Insurance - Tuition Reimbursement - Work Life Balance Initiatives - Rewards & Recognition - Internal movement through IJP **WHAT YOU’LL BE DOING**: - Worked with the CTI Platforms like GrupoNGN CloudComm, Unify OpenScap...

Job Title: DIALER SYSTEM ADMINISTRATOR Job Summary: Key Responsibilities: Dialer Operations Management: Configure, monitor, and maintain ViCi Dialer systems to ensure efficient campaign performance. Manage and support 30 to 35 dialer stations, ensuring all agents are properly logged in and operational during work hours. Generate daily, weekly, and monthly...

About the CompanyWe are seeking a highly organized and proactive Executive Assistant and Operations Coordinator to support the Data Centres service line in managing day-to-day operations and executive-level administrative tasks. This role requires a blend of executive assistance, and operational coordination to ensure the smooth functioning of the service...

About the CompanyWe are seeking a highly organized and proactive Executive Assistant and Operations Coordinator to support the Data Centres service line in managing day-to-day operations and executive-level administrative tasks. This role requires a blend of executive assistance, and operational coordination to ensure the smooth functioning of the service...

About the CompanyWe are seeking a highly organized and proactive Executive Assistant and Operations Coordinator to support the Data Centres service line in managing day-to-day operations and executive-level administrative tasks. This role requires a blend of executive assistance, and operational coordination to ensure the smooth functioning of the service...