Customer Service Representative
10 hours ago
Nurture and maintain strong relationships with key accounts.
Provide excellent customer support to key accounts, to ensure that their issues are resolved
efficiently and to their satisfaction.
Develop a deep understanding of the key accounts' business requirements, challenges, and
objectives
Handle any conflicts or disputes that may arise between the company and key accounts in a
diplomatic and professional manner
Prepare performance metrics related to key accounts, such as sales performance, satisfaction, and
retention rates.
Collaborate with cross-functional teams, such as sales, marketing, product development, and
customer support, to provide a seamless experience to key accounts and address their specific
needs
Gather feedback from key accounts and use it to improve their experience with the organizationDear Mohini ,Please find the required details below:
- Company Name : VivoDesignation : AM - Key AccountLocation : Indore, (M.P.)**Job Description:
- **
**Skill**:
Good at working on Excel and PowerPoint for making Reports and Presentations.
**Salary**: ₹8,221.00 - ₹30,565.07 per month
**Benefits**:
- Provident Fund
Ability to commute/relocate:
- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 2 years (preferred)
- Customer service: 2 years (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91 6394054324
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