Mis Executive

1 week ago

Mumbai, India Microscan Infocommtech Pvt Ltd Full time

RM system support for B2B (Enterprise) and B2C (Retail) business segments, Helpdesk (Ticketing software) system support for B2B and B2C segments, Data maintenance and migration support for bulk data transfer,

Configuration and Testing of various Broadband plans,

User support for periodic invoicing, User support for Back end business transactions, User support for Payment gateway integrations, KYC, mobile apps,

Manage End User authorizations for CRM and Helpdesk system,

End User Training (Prepare Training manuals and impart user training), Manage various bulk SMS,

Manage support in Third party system integrations,

Prepare Compliance Reports (Monthly and Quarterly),

Prepare Commission Calculations of Partners (Monthly), P

repare Billing of Retail Customers (Monthly),

Prepare Sales report of Retail Customers (Monthly),

Prepare Repeat complaint case data for feedback calling (Monthly),

Prepare of Business Dashboards and MIS (Daily, Weekly and Monthly)

Pay: ₹15,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

- Mumbai, Mumbai Suburban - 400093, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Advance Excel: 1 year (preferred)

Work Location: In person

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