Global Concur Administrator

4 days ago

Pune Maharashtra, India Smiths Group Full time

**Company Description**
Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.

Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.
**Job Description** Customer Support**: responsible for providing business process support to Smiths employees using the Global Concur system and the use of corporate cards.

**Documentation and Standards**: responsible for creation and maintenance of Process documentation, policies, controls, desktop procedures that support the administration of Smiths Global Concur system and Corporate Card / P-Card Program.

**Lean Process Improvement**:Analyse the current processes and identify ways to improve and streamline the process.

**Business Engagement**: Engaging key stakeholders who are responsible for, and are customers of the process today to understand pain points, areas of improvement etc.

**Specific responsibilities in support of this include**:

- Global Expenses and Corporate Card Service Desk (ticketing under SLA)
- KPI’s and scheduled performance and spend reporting
- Concur and P-Card System Maintenance including configuration changes, audit / policy enforcement and card issuance
- Global training and guidance for employees via central Concur Knowledge Hub (SharePoint)

**Qualifications** Technical Knowledge, Skills and Abilities**:
SAP Concur Expense Specialist. Experience in customer service environment. Knowledge of SAP a plus.

Experience in Corporate Card / P-Card Administration will be added advantage
**Additional Information**
Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

**Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.**

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

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