Receptionist

4 days ago


Agra Uttar Pradesh, India Apollo Clinic Full time

**Apollo Clinic** is looking for a professional **receptionist** to manage their front desk operations and perform general basic tasks. This role involves welcoming guests, handling front-office responsibilities, and ensuring smooth daily operations. The position offers an in-hand salary of **₹8000-₹20000** along with career growth opportunities.

**Key Responsibilities**:

- Greet and assist visitors while ensuring they are directed appropriately.
- Answer, screen, and forward phone calls to the right person in a professional manner.
- Maintain a clean and organized reception area with necessary office supplies.
- Receive, sort, and distribute daily speed post (letters & couriers) and deliveries efficiently.
- Greet and assist patients, visitors, and vendors in a friendly and professional manner.
- Manage patient registration, update details accurately in the system, and verify documentation.
- Schedule, reschedule, and confirm patient appointments using the clinic management software.
- Maintain the reception area’s cleanliness and ensure it is welcoming at all times.
- Collect consultation fees, prepare receipts, and assist with billing and payment processes.
- Coordinate with doctors, nurses, and other staff to ensure smooth patient flow.
- Maintain patient confidentiality and adhere to clinic policies and protocols.
- Assist with daily reporting, record maintenance, and administrative tasks as required.
- Address patient concerns courteously and escalate issues to the Clinic Manager when necessary.
- Manage visitor log and appointment schedule.
- Perform basic office tasks such as filing, photocopying, letter drafting (Hindi typing is a must), and record-keeping.

**Job Requirements**:
Applicants must have a diploma with **0.5-4** years of relevant experience. Familiarity with Microsoft Office Suite, excellent multitasking, and time-management skills are essential. A professional attitude, along with strong written and verbal communication skills in the Hindi language, is a must.

Pay: ₹8,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund

Work Location: In person


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