Regulatory Reporting Support Sme

Join us as a Regulatory Reporting Support SME at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences.As a part of the team, you will deliver technology stack, using strong analytical and problem solving skills to understand the business requirements and deliver quality solutions. You'll be working on complex technical problems that will involve detailed analytical skills and analysis. This will be done in conjunction with fellow engineers, business analysts and business stakeholders.

To be successful as a Regulatory Reporting Support SME you should have experience with:
Essential Skills:

- Collaboration skills, Ability to contribute and deliver in a team
- Technical skills in Autosys, Oracle, SQL/PLSQL/MSSQL & Unix/Windows
- Axiom Controller View 10, Python, Unix, CI/CD - Gitlab, Jenkins
- Monitoring Tools - EsaaS, Appdynamics, ITRS
- Good to have understanding on Cloud platforms.
- Resiliency Engineering

Desired Skills:

- Collaborate with BTB to build Sustainable Solutions which are aligned with Business Outcomes
- Contribute towards assigned Risk & Control / Audit, Technology Resilience and other RTB initiatives
- Building strong foundations, Effective “Knowledge sharing” to make sure team adapts to the change and drive effectively
- Ensure the solutions designed/developed/deployed are fully complaint with the Barclays standards and control framework
- Liaise with the service architects, build engineers, and business stakeholders to understand and drive the problem areas towards service improvements.
- Operational Improvement - take full accountability for the strategic and tactical service delivery through automation and process streamlining initiatives.
- Adherence to IPC controls towards critical KPIs & KRIs through effective incident, problem and change control adherences
- Plan and drive activities such as service resilience, Capacity Planning and ensuring Recovery time objective of the Applications are Met.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based out of Pune location.

**Purpose of the role**

To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

**Accountabilities**
- Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders.
- Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance.
- Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing.
- Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.
- Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues.
- Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur.

**Analyst Expectations**
- To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
- Requires in-depth technical knowledge and experience in their assigned area of expertise
- Thorough understanding of the underlying principles and concepts within the area of expertise
- They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.
- OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
- Will have an impact on the work of related teams within the area.
- Partner with other functions and business areas.
- Takes responsibility for end results of a team’s operational processing and activities.
- Escalate breaches of policies / procedure appropriately.
- Take responsibility fo