
Hospital Receptionist
2 weeks ago
Job Overview:
**Responsibilities:
- **
- *Customer Service:*
- Addressing and resolving customer queries in a professional and courteous manner.
- Assisting patients with appointment scheduling and maintaining their availability records.
- *Appointment Management:*
- Efficiently coordinating and fixing appointments for doctors based on patient preferences and availability.
- *Feedback Collection:*
- Soliciting feedback from patients to continuously improve the quality of services provided.
- *Health Insurance Recommendation:*
- Offering guidance and recommendations on suitable health insurance options to patients.
**Requirements-**
- Experience: Prior experience in a receptionist or administrative role, preferably in a healthcare setting.
- Communication skills: Excellent verbal and written communication skills to interact effectively with patients, visitors, and medical staff
- Multitasking abilities: Strong ability to manage multiple tasks simultaneously in a busy environment.
- Computer proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is essential.
- 8727909176**
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Experience**:
- receptionist: 2 years (required)
**Language**:
- English (required)
**Location**:
- Ludhiana, Punjab (required)
Work Location: In person
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