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Hospital Receptionist

3 weeks ago

Ludhiana Punjab, India Dr. Sumita Sofat Hospital Full time

Job Overview:
**Responsibilities:

- **
- *Customer Service:*
- Addressing and resolving customer queries in a professional and courteous manner.
- Assisting patients with appointment scheduling and maintaining their availability records.
- *Appointment Management:*
- Efficiently coordinating and fixing appointments for doctors based on patient preferences and availability.
- *Feedback Collection:*
- Soliciting feedback from patients to continuously improve the quality of services provided.
- *Health Insurance Recommendation:*
- Offering guidance and recommendations on suitable health insurance options to patients.

**Requirements-**
- Experience: Prior experience in a receptionist or administrative role, preferably in a healthcare setting.
- Communication skills: Excellent verbal and written communication skills to interact effectively with patients, visitors, and medical staff
- Multitasking abilities: Strong ability to manage multiple tasks simultaneously in a busy environment.
- Computer proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is essential.
- 8727909176**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Experience**:

- receptionist: 2 years (required)

**Language**:

- English (required)

**Location**:

- Ludhiana, Punjab (required)

Work Location: In person