Customer Care Executive

2 days ago

Bengaluru Karnataka, India glorious hr service Full time

We are hiring **Customer Service Executives** for a leading **Credit Card Process**. If you have a minimum of **12 months experience in Customer Service or Escalation Handling**, and are fluent in **English and Hindi**, this is the right opportunity for you

**Key Responsibilities**:

- Handle voice-based customer queries and escalations professionally
- Respond to ticketing queries related to credit card services
- Ensure excellent customer satisfaction and resolution
- Work effectively in a fast-paced, team-oriented environment

**Requirements**:

- **Minimum 12 months** of experience in Customer Service
- Excellent communication skills in **English and Hindi**:

- Minimum education**:12th Pass and above (UG, Graduate & PG can apply)**:

- Age limit**:Up to 34 years**:

- Willingness to work from the **office, 6 days a week**, with **1 rotational weekly off**:
**Salary & Benefits**:

- **CTC**: ₹35,000
- **Take Home**: ₹30,000
- (Other positions available up to ₹37,000 CTC / ₹32,000 Take Home)

**Interview Process**:

- HR Round (Virtual)
- Operations Round (Virtual)
- Client Round (Face-to-Face at office)

**Why Join Us?**
- Opportunity to work with a reputed credit card brand
- Fast-paced learning environment
- Fixed salary with performance-based growth

**Job Types**: Full-time, Permanent

Pay: Up to ₹444,000.00 per month

**Benefits**:

- Internet reimbursement

Schedule:

- Day shift
- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Performance bonus
- Shift allowance
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 9084148502

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