Back Office

13 hours ago

Gandhinagar, India Tata Consultancy Services Full time

**Job Description: Associate - Back Office Transaction Processing (Utilities)**- **Position Title**
- **Associate - Back Office Transaction Processing (Utilities)**- **About the Role**
- Join the Utilities Back Office Operations team and support critical customer lifecycle processes including billing, payments, meter data validation, and service order management. This entry-level position is ideal for graduates looking to build a strong foundation in utilities operations within a Business Process Services (BPS) environment.

**Key Responsibilities**- Process customer account transactions: billing adjustments, payment posting, account updates.
- Validate and resolve meter reading exceptions (high/low consumption, missing or estimated reads).
- Review customer documents and requests for accuracy and compliance.
- Support service order completion: move-ins, move-outs, reconnections, disconnections.
- Update systems and workflow tools with accurate data.
- Meet productivity, quality, and SLA targets.
- Adhere to regulatory, security, and compliance guidelines.-
- **Required Qualifications & Skills**- Graduate degree in any discipline.
- Strong attention to detail and numerical accuracy.
- Good communication skills.

**Location**
- Gandhinagar
- **Job Function**
- BUSINESS PROCESS SERVICES
- **Role**
- Executive
- **Job Id**
- 383655
- **Desired Skills**
- Data Analyst

**Qualifications** : BACHELOR OF COMMERCE

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