Officer

**Officer-Credit Micro Mortgages - Alwar**:
North 2212-Alwar, Alwar, Rajasthan, India
- Department
- NORTH MICRO MORTGAGES
- Job posted on
- Jul 03, 2025
- Employment type
- Permanent

**Business**- Underwrite Micro Mortgage in the field through thorough assessment and personal discussion with borrower and / or co-borrower- Underwrite IL loans in SFB and URC branches to understand the geography and segment- Sanction or recommend secured loans up to Rs. 10 Lakh with proper justification as per product features, credit policy and based on approval rights- Conduct farm lands, business place, office, and residence verification of the applicants based on the product and purpose of the loan- Assess repayment capacity, character and cash flow of the applicant.- Conduct reference checks with customers /suppliers / vendors / dealers.- Ensure collection of relevant and proper documents. Ensure adherence to internal and regulatory policies / compliances like KYC etc.- Understand the nature of collateral security, ensure the collateral offered is free from all the encumbrances, having clear title and marketability, the charge creation of the bank on the property should be exclusive first charge.- Obtain Legal opinion and valuation reports on the collateral offered as security, should clearly advise type of mortgage to be created on the security in the sanction- Decision whether to approve or reject the files appraised by the sales / distribution team through thorough verification of the documents and assessment by the appraiser of the loan.- Capture proper reasons of rejections and communicate the same to branch team in case of rejections- Escalate deviations for necessary approval as per the deviation matrix. Observe for triggers in documents and escalate documents with issues to FCU team.-
- Responsible for portfolio quality of the loans underwritten for 12 MOB.- Review/renew the accounts before expiry of the limit through coordinating with Distribution team- Report/ Escalate critical issues at field for necessary action as per penalty matrix and ensure compliance of Audit issues.- Conduct Loan Utilization Checks for the recent disbursement cases as per policy.- Ensure to participate and drive the successful implementation of technology based projects at backend and field- Engage in collections for recovery, follow up for Incremental overdues and non-starters- Ensures success and growth of these products by adhering to defined policy and process for loan approval

**Customer**-
- Understand customers’ need & repayment capacity & make appropriate loan decisions and recommend right product and loan amount to right customer-
- Co-ordinate with Legal and technical vendors for quick response on the property documents- Coordinate with FCU team or agency for their reports- Ensure customers documents are kept safe till they are handed over to concerned authority- Coordinate with Operations for loan booking, safe keeping of the customer document etc.- Undertake visits in other financial institutions for timely resolution of issues relating customer or staffs of other institution- Engage with customer for any feedback on the products, policy and process

Internal processEnsure credit policies and processes are followed effectively by sourcing staffs- Ensure adherence to all regulatory norms with respect to KYC & Documentation, Customer Selection and Sanctioning of loans-
- Ensure legal opinions are clearly understood and necessary action taken based on the legal opinion- Ensure completeness of post disbursement documents, follow up for if gaps any- Review branch working areas, negative areas, no-go areas and negative customer list- Ensure that the Issue/ deviations / policy/ process violation are escalated appropriately to the concerned department and supervisors for implementation of penalty matrix.- Attend audit closure meetings to understand identified issues & take necessary corrective measures.- Maintain and update activity trackers - Personal discussions, Quality check of files shadow visits, sample checks, trainings, LUCs, escalations, deviations, branch errors

Learning & PerformanceMaintain up to date knowledge of all the products and the geography- Keep updated about the regulatory norms for secured products- Keep updated about the property document related policies and processes- New products being introduced and new systems being adopted to be learnt quickly and to be adopted- Networking with other NBFCs / Banks to have a deeper understanding of the Industry and its perspectives- Undertake business sub sector study and underwrite cases at field- Ensure necessary feedback is given to supervisors on regular basis about the credit policies, processes and systems for effective and efficient underwriting- Improve the probing skills to identify any issues in the field and report critical findings / observations for necessary action- Imparting training to branch team on Micro Mortgage product’s credit policies, processes