Sales Order Administrator

6 days ago

Amravati, India UBIXA PRIVATE LIMITED Full time

Order Management**

The role requires very close co-ordination with Sales teams, Product teams, Field support team, IT teams, vendors / suppliers, and transporter / freight forwarder to enable revenue maximization for the organization.

We will prefer people with some analytical skills who are able to understand the process and follow the same rigorously.

**Responsibilities**

a. Booking and validation of Contract Orders in the ERP system and corresponding updating to Contracts in the ERP

b. Building a relation with clients and sales representatives and becoming a point-of-contact for Customer / Sales inquiries

d. Bring together details from customers and sometimes service technicians for accurate invoicing (including CN / DN notes) and ensure to have complete the billing / invoicing timely as per the contractual agreements
- Ensure resolution to customer requests for any queries on Contracts / order status and billing/invoicing corrections
- Follow-up on pending items with Logistics / Supply chain team for order delivery status
- Updating ERP regarding Customer Master details, order details, supplies, pricing, etc.
- Capturing information from logistics partners and advising customers regarding availability and deliveries
- Checking and solving potential issues between client purchase orders (PO) and system information;
- Daily supervising the assigned orders and exceptions validations
- Accurate categorization of customer issues in the system and corresponding responses on ERP systems for various disputes arising from customers in terms of damaged goods, shipment delayed, etc.

Desirable:

- Good spoken and written English
- Flexible in learning and implementing new skills
- Team player

Pay: ₹12,000.00 - ₹20,000.00 per month

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

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