Customer Support Executive
7 days ago
Provide accurate information regarding products, services, and policies.
- Handle customer complaints professionally, providing solutions in a timely manner.
- Escalate unresolved issues to the appropriate teams.
- Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions.
- Follow communication procedures, guidelines, and policies.
- Strive to exceed customer expectations and contribute to customer loyalty.
- Gather customer feedback to improve service quality.
- Work closely with internal teams (e.g., Sales, Technical Support, Operations) to address customer needs.
- Provide feedback and suggestions for improving processes and products.
**Job Type**: Part-time
Pay: ₹6,500.00 - ₹7,500.00 per month
Expected hours: 5 per week
**Benefits**:
- Flexible schedule
Schedule:
- Evening shift
- Fixed shift
- Weekend availability
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
Work Location: In person
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