Sales and Support Executive

1 week ago

Kingsway Camp Delhi Delhi, India Evolution Educare Full time

**Location**: New Delhi (On-site)

**Organisation**: Evolution Educare

**About Evolution Educare**

Evolution Educare is one of India’s most respected learning platform for serious aspirants preparing for the **UPSC Civil Services Examination (CSE)** and **Indian Forest Service Examination (IFoS)**. Our mission is to provide academic excellence, ethical guidance, and personal support that transforms aspirants into nation builders.

**Role Overview**

We are seeking a **dynamic and empathetic female Sales and Support Executive** to become a key part of our admissions and student support team. This role is ideal for women professionals who are passionate about education and service, including those looking to **restart their career** after a professional break.

**Key Responsibilities**

**1. Student Engagement & Counselling**
- Counsel aspirants about Evolution’s courses, faculty, mentoring systems, and success record.
- Understand aspirants’ goals and recommend appropriate courses that suit their preparation phase.
- Handle follow-ups to convert leads into admissions.

**2. Sales Support & Admissions**
- Maintain accurate records of leads, follow-ups, and enrolment status.
- Assist in admission formalities and payment coordination.
- Coordinate with the academic and technical team to ensure seamless onboarding for new students.
- Upsell and cross-sell courses based on evolving student needs.

**3. Operational & Backend Support**
- Ensure smooth communication flow between departments and with students.
- Help organise orientation sessions and webinars for prospective and current students.
- Maintain courteous, professional communication at all times.
- Address concerns and feedback from enrolled students promptly and efficiently.

**Desirable Qualifications & Attributes**
- **Education**: Graduate in any discipline. Background in education, communication, or business administration is an advantage.
- **Experience**: 1-3 years preferred, but freshers and career restarters with potential will be considered.
- **Communication Skills**: Fluency in English and Hindi, with clear, confident speech and good writing skills.
- **Interpersonal Skills**: Patience, empathy, listening ability, and a student-friendly approach.
- **Technological Comfort**: Should be familiar with Google Workspace (Docs, Sheets, Gmail), CRM tools, and WhatsApp Web.
- **Sales Attitude**: Gentle persuasion with service-first orientation.

**Who Should Apply**
- Women professionals seeking a meaningful, mission-driven workplace.
- Women returning to the workforce after a career break.
- Individuals who are passionate about education and civil services.

**Why Join Evolution Educare**
- Opportunity to work with a respected and academically driven institution.
- Purposeful work that directly contributes to nation-building.
- Supportive and inclusive work environment.
- Professional development and career growth prospects.
- Respect for work-life balance.

**To Apply**:
Pay: ₹15,485.00 - ₹27,390.00 per month

**Benefits**:

- Cell phone reimbursement

Compensation Package:

- Performance bonus

Schedule:

- Day shift

**Language**:

- English (required)

Work Location: In person

Application Deadline: 28/04/2025
Expected Start Date: 05/05/2025

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