German Language Expert

2 days ago

Noida, India Ingold Solutions Private Limited Full time

**Account Manager - German Language Expert**

**Experience **: 5 years minimum experience in any German process and awareness of ecommerce and ERP technologies. Strong written and verbal communication skills in German Language (C1/C2 Level).

**Objectives of this Role**
- Act as the main point of contact in all matters relating to client concerns and needs
- Build and strengthen client relationships to achieve long-term partnerships
- Maintain accurate client records, keeping track of any contract updates and renewals
- Work with sales and Software development team to ensure KPIs are being met
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

**Daily and Weekly Responsibilities**
- Take inquiries and requests from customers and address their needs
- Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
- Meet regularly with other members of the team to discuss progress and find new ways to improve business
- Generate progress reports to give to clients and higher-ups within the organization Identify upsell, cross-sell, and renewal opportunities

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹40,000.00 - ₹75,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- Do you have C1/C2 level of German Language skill?

**Speak with the employer**

+91-XXXXXXXXXX

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