L1 Support

5 days ago

Bengaluru, India Ticker Job Full time

**Responsibilities**

**From the system, you will record the issue description and collect necessary log files for troubleshooting.**

**Set a priority level based on the incident raised.**

**Provide the information to resolve the incident from our knowledge base, or through your product knowledge.**

**Ensure customer incidents receive appropriate response.**

**Understand how the product works and how it is used by its users.**

**Work closely with internal stakeholders to troubleshoot the issues.**

**Meet SLAs like response and resolution times by partnering within L1, L2 and L3 Support organizations.**

**Extensively research and document customer technical issues.**

**Skills**

**BE / B.Tech (any stream). Should have cleared all semester exams (no backlogs).**

**MANDATORY SKILLS : Must have REST APIs knowledge.**

**Good understanding of database systems (SQL & NoSQL )and their classifications.**

Decent knowledge related to operating system, hardware, networking, etc.

**Job Types**: Full-time, Regular / Permanent

**Salary**: From ₹800,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Food provided
- Provident Fund

Day range:

- Monday to Friday

Shift:

- Morning shift

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Network support: 5 years (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

  • L1 Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India FirstHive Full time ₹ 1,90,000 - ₹ 20,00,000 per year

    Job description:Role: L1 Technical Support EngineerLocation: HSR layout sector 2, BengaluruShift: 24/7 with RotationalRoles AND Responsibilities: L1 Technical Support Engineers play a crucial role in providing initial support and troubleshooting for technical issues reported by customers or end-users. Here are some key skills required for this role:Technical...

  • L1 Support Engineer

    18 hours ago

    Bengaluru, India FirstHive Full time

    Job description: Role: L1 Technical Support Engineer Location: HSR layout sector 2, Bengaluru Shift: 24/7 with Rotational Roles AND Responsibilities: L1 Technical Support Engineers play a crucial role in providing initial support and troubleshooting for technical issues reported by customers or end-users. Here are some key skills required for this role:...

  • L1 Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India LitSpark Solutions Full time ₹ 3,50,000 - ₹ 4,50,000 per year

    Job Title: L1 Support Engineer - CloudExperience: 1 – 2 yearsLocation: BangaloreJob Summary:We are seeking a proactive and technically skilled L1 Support Engineer to provide first-level IT and cloud support. The role involves assisting end-users with troubleshooting hardware, software, network, and cloud-related issues while ensuring smooth day-to-day IT...

  • L1 Support Engineer

    18 hours ago

    Bengaluru, India LitSpark Solutions Full time

    Job Title: L1 Support Engineer - Cloud Experience: 1 – 2 years Location: Bangalore Job Summary: We are seeking a proactive and technically skilled L1 Support Engineer to provide first-level IT and cloud support. The role involves assisting end-users with troubleshooting hardware, software, network, and cloud-related issues while ensuring smooth day-to-day...

  • L1 Support Engineer

    2 weeks ago

    Bengaluru South, Karnataka, India Ample Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    If you are passionate about providing exceptional technical support, solving problems, and growing your career in IT support, this is your chanceRole:L1 Support EngineerExperience:1-4 YearsSkills:Google workspace ,Jira & Octa

  • L1 Support "Contract"

    2 days ago

    Bengaluru, Karnataka, India Acesoft Labs Full time ₹ 7,20,000 - ₹ 7,92,000 per year

    Dear All,Work Location: BengaloreContract Duration : 1YearWork Exp:0-3 YearsBudget: 6 LPAN.p:Immediate to 15 DaysWork Mode: Work from OfficeInterview Mode:L1 Virtual,L2 face 2 facePosition name: L1 SupportMust Have:1) Good Communication Skills

  • L1 Support "Contract"

    15 hours ago

    Bengaluru, India Acesoft Labs Full time

    Dear All, Work Location: Bengalore Contract Duration : 1Year Work Exp:0-3 Years Budget: 6 LPA N.p:Immediate to 15 Days Work Mode: Work from Office Interview Mode:L1 Virtual,L2 face 2 face Position name: L1 Support Must Have: 1) Good Communication Skills

  • L1 IT Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Databytes Consulting Technologies Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title: L1 IT Support EngineerLocation:BangaloreDepartment:IT SupportReports to:IT Manager / Team LeadJob Summary:We are seeking a proactive and customer-focusedL1 Support Engineerto provide first-level technical support for desktops, laptops, networks, and basic IT infrastructure. The role involves troubleshooting, configuration, and installation tasks...

  • L1 IT Support Engineer

    18 hours ago

    Bengaluru, India Databytes Consulting Technologies Pvt Ltd Full time

    Job Title: L1 IT Support Engineer Location:Bangalore Department:IT Support Reports to:IT Manager / Team Lead Job Summary: We are seeking a proactive and customer-focusedL1 Support Engineerto provide first-level technical support for desktops, laptops, networks, and basic IT infrastructure. The role involves troubleshooting, configuration, and installation...

  • L1 / L2 Support Analyst

    2 weeks ago

    Bengaluru, Karnataka, India Hudini Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    If you are passionate about providing excellent customer support and troubleshooting technical issues, we are seeking a dedicated individual to join our team as an L1 Support Analyst.Role –We are looking for an L1 Support Analyst 1 who can.• Provide first-level technical support to end-users via phone, email, or chat. Troubleshoot and resolve software...