Financial Services Account Associate Ii

1 week ago

Hyderabad Telangana, India FIS Global Full time

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Bachelor's Degree
**Travel Percentage**:
0%
**About Team**:
The Transfer Agency is a division responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients.

At FIS we provide service to clients via various channels like Transaction processing, calls & correspondence etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, liquidation & overall record keeping.

**What you will be doing**:

- Verifying and inputting customer requests to ensure information is correct and in good order and takes appropriate action.
- Performing quality control activities to ensure quality standards are met.
- Adhering to all policies & procedure guidelines and divisional operational metrics/standards to achieve operational, productivity and quality
- Adhering to all fund/company policies and regulatory controls/requirement
- Identifying improvement opportunities to streamline business processes resulting in greater efficiencies, productivity and/or service
- Guiding/mentoring peers on less complex processes
- Excellent customer service skills that build high levels of customer satisfaction
- Strong phone, verbal and written communication skills, along with active listening
- Customer focus and adaptability to different personality types
- Demonstrates effective people skills and sensitivities when dealing with others
- Ability to work both independently and in a team environment

**What you Bring**:

- Excellent communication and interpersonal skills
- Excellent knowledge of Customer Services; Global mindset (Desirable)
- Fresher or 1 to 2 Years of experience from international calling process
- Shift timing - 7:30 PM to 4:30 AM and Hybrid model.
- Temporary work from home. Flexible to work in office environment post operations begin in office.

**What we offer you**:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

- A voice in the future of fintech.
- Always-on learning and development.
- Collaborative work environment.
- Opportunities to give back.
- Competitive salary and benefits.

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

pridepass

  • Financial Services Account Associate II

    1 week ago

    Hyderabad, Pune, India FIS Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Position - Financial Services Account Associate II (Transfer Agency - Blended Process)Type Of Hire :Experienced (relevant combo of work and education)Education Desired :Bachelor's DegreeTravel Percentage :0%Job DescriptionAre you curious, motivated, and forward-thinking? At FIS, youll have the opportunity to work on some of the most challenging and relevant...

  • Financial Services Account Associate Ii

    2 days ago

    Hyderabad, Telangana, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor's Degree **Travel Percentage**: 0% About Team: The Transfer Agency is a division responsible for Transaction Operations, Processing and associated functions of mutul funds for various clients. At FIS we provide service to clients...

  • Inp - Financial Services Account Associate Ii

    2 days ago

    Hyderabad, Telangana, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Commerce/Business **Travel Percentage**: 0% About Team: The Transfer Agency is a division responsible for Transaction Operations, Processing and associated functions of mutul funds for various clients. At FIS we provide...

  • Financial Services Account Associate Ii

    7 days ago

    Hyderabad, Telangana, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Commerce/Business **Travel Percentage**: 0% Shifts: Night Location: Hyderabad Process: Transfer Agency-Semi voice Job Eligibility - Excellent communication and interpersonal skills - Finance or commerce graduate with 1to 3...

  • Financial Services Account Associate Ii

    1 week ago

    Hyderabad, Telangana, India FIS Full time

    Position Type Full time Type Of Hire Experienced relevant combo of work and education Education Desired Bachelor of Commerce Business Travel Percentage 0 Are you curious motivated and forward-thinking At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology Our...

  • Financial Services Account Associate Ii

    2 weeks ago

    Hyderabad, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Travel Percentage**: 0% **Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe...

  • Financial Services Account Associate Ii-11

    1 week ago

    Hyderabad, India Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...

  • Inp - Financial Services Account Associate Ii

    1 week ago

    Hyderabad, Telangana, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Travel Percentage**: 0% GENERAL DUTIES & RESPONSIBILITIES - Provides excellent customer service while serving as a telephonic concierge and primary point of contact to the financial institution’s high-value customers. - Addresses inquiries and performs...

  • Financial Services Account Associate Ii

    2 weeks ago

    Hyderabad, India Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...

  • Financial Services Account Associate Ii

    2 weeks ago

    Hyderabad, Telangana, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Commerce/Business **Travel Percentage**: 0% **About Team**: The Transfer Agency is a division responsible for Transaction Operations, Processing and associated functions of mutual funds for various clients. At FIS we provide...