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Customer Care Executive

3 weeks ago

Zirakpur, India Reffair Innovations Private Limited Full time

Want to join a Start-Up?

We are hiring a customer service officer. We need a bright & positive person who can assist with customer calls & servicing.

**Main Role & Responsibilities**

Calling customers to get feedback on products.

Calling & finding distributors

Managing other operational work

Note: This is not a sales job.

**Detailed Job Description**
- Contact potential or existing customers to inform them about a product, listening to their feedback.
- Answer questions about products or the company if asked by customers.
- Enter and update customer information in the database
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” and contact distributors
- Keep records of calls and sales and note useful information

***

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

**Schedule**:

- Day shift

**Supplemental pay types**:

- Joining bonus
- Yearly bonus

**Ability to commute/relocate: Our Office is located at VIP Road in Zirakpur**

**Education**:

- Bachelor's (preferred)

**Experience**:

- Freshers can also apply

*Speak with the employer* +91 7743009441

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)