Back Office Staff

2 days ago


PimpriChinchwad Maharashtra, India SilverGlobe Software Solutions Full time

Make outbound calls to customers or prospects to sell products or services - Answer customer inquiries and provide information about products or services - Take orders and process sales transactions - Meet sales targets and performance metrics - Follow scripts and guidelines for calls - Handle customer complaints or concerns - Update customer records and databases - Collaborate with other teams, such as sales or customer service *Key Skills:* - Excellent communication and interpersonal skills - Ability to work in a fast-paced, high-volume call environment - Strong sales and persuasion skills - Ability to meet targets and deadlines - Proficiency in CRM software and other technology tools - Friendly and professional demeanor *Work Environment:* - Typically works in a call center or contact center environment - May work in a seated position for long periods - May work varying shifts, including evenings or weekends *Performance Metrics:* - Sales conversion rates - Call volume and duration - Customer satisfaction ratings - Sales revenue targets

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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