Field Visual Merchandiser

6 days ago

Delhi, India Lenskart Full time

**JOB PURPOSE**:
The role is responsible for the execution of the visual merchandising (VM) and merchandising initiatives in all Lenskart stores.

S/he will manage the delivery of and implement VM materials at Lenskart stores for all events and projects related to visual merchandising in her/his region.S/he will handle activities that will impact product display presentation and secure compliance to proper merchandising layouts, norms and plans.

**KEY RESULT AREAS**:
**Customer Satisfaction**:
Execution of product display and point-of-sale directives to promote new collections and stories
- Maintenance of brand and category standards of product display as defined by monthly look books
- Completion of store service requirements related to instore signs, graphics and product displays

**Process Management**:
Opening of new stores, adherence to VM execution plans and store journey plans and maintenance of store layouts
- Daily PJP reports capturing white-glove inspection checklists and audits
- Direction of vendors for effective execution of VM themes for show windows, signs and graphics in line with brand identity and seasonal product inputs for offline stores

**People Operations**:
Merchandise presentation training of retail team
- Execution of weekly floorsets with photographic reports of all display executions
- Troubleshooting of store queries related to inventory health, order shipment and category layouts

**KEY PERFORMANCE INDICATORS**:

- Compliance to brand and category display standards
- Compliance to standards of new store openings
- Compliance to standards of execution of marketing programs and events
- Turnaround Time for service resolution to store tickets
- Timely Escalations pertaining to floor plans and inventory management
- Monthly PJP/beat plan completion

**KEY TECHNICAL & BEHAVIOURAL COMPETENCIES**:

- **Microsoft Office**:

- **Customer focus**:

- **Result orientation**:

- **Attention to detail**:

- **Communication skills**:

- **Collaboration and team work**

**REPORTING RELATIONSHIPS**:
**Reporting To**
Administrative: Business Heads
Functional: VM Operations Manager, Merchandising Head

**Collaborators**
Retail operations managers, central VM team, projects team, merchandising team, vendors

**PRIOR WORK EXPERIENCE**:

- Minimum 2 years experience in visual merchandising + store operations
- Experience in handling a network of at least 50 stores
- Preferably from fashion/apparel brands

**PRIOR WORK EXPERIENCE**:

- Minimum 2 years experience in visual merchandising + store operations
- Experience in handling a network of at least 50 stores
- Preferably from fashion/apparel brands.

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