Customer Service Representative

12 hours ago

Bengaluru Karnataka, India VictaMan Services Private Limited Full time

**Job Description: Customer Care Executive (Voice & Sales Process)**

We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.

**Qualifications**:

- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Strong verbal and written communication skills in English and one regional language.
- Ability to empathize with customers and resolve their queries efficiently.
- Prior experience in customer service or sales will be advantageous.

**Responsibilities**:

- Manage and resolve customer complaints.
- Achieve sales targets and goals set by the company.
- Maintain customer satisfaction through excellent service.

**Salary and Benefits**:

- Salary range: INR 15,000 to 18,000 per month.
- Incentives based on performance.
- Comprehensive training and growth opportunities.

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- English (required)
- Hindi (required)
- Tamil (required)
- Marathi (required)

Work Location: In person

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