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Customer Relationship Executive

2 weeks ago

Bengaluru, India i future Full time

As a Customer Relationship Manager for an Education Consultancy, your main responsibility will be to ensure that the company's clients are satisfied and their needs are met. You will be responsible for building and maintaining relationships with clients, managing their accounts, and providing them with personalized advice and assistance throughout their educational journey.

Responsibilities: Build and maintain relationships with clients to understand their educational needs and goals Provide personalized advice and assistance to clients regarding their academic choices, such as course selection,

college selection, and career planning Respond to client inquiries and concerns in a timely and professional manner Manage client accounts, including scheduling appointments, tracking progress,

and maintaining accurate records Collaborate with other team members to ensure that clients receive comprehensive and effective services Conduct market research to identify potential clients and their educational needs Plan and execute marketing strategies to increase the company's customer base and revenue Provide regular feedback to management on the quality of the company's services and the effectiveness of its marketing strategies

**Salary**: ₹17,099.70 - ₹28,987.00 per month

**Benefits**:

- Flexible schedule
- Internet reimbursement
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (preferred)
- Hindi (preferred)