Librarian Associate, Content Centre Operations

**Job Title: Librarian Associate, Content Centre Operations**

**Career Level - C2**

**Introduction to role**

As part of the operations in GCO, we manage and maintain a library of curated digital assets in a Digital Asset Management (DAM) portal called Content Centre (CC). We are looking for a Librarian Jr. Associate to join our Content Centre Operations team. This person will work as part of a team to curate and manage the publishing of assets for download, localization, and reuse by the markets. The Librarian will additionally validate that the assets meet the standards before they are uploaded into the CC portal, and work collaboratively with internal stakeholders and external partners to resolve any gaps, ensuring the quality and reusability of assets in CC.

**Accountabilities**
- Act as a key team member to manage the execution of the organization, verification, storage, and cataloguing of digital assets in the Content Centre (CC) DAM platform (currently using Veeva Vault), for viewing, download, localization, and reuse by AZ local markets.
- Partner with global and regional content delivery managers and other stakeholders to organize the content in CC to meet stakeholder expectations and ongoing evolution of the processes, ensuring only relevant content is maintained in the portal.
- Partner with global and regional content delivery managers and other stakeholders to provision new portals or update existing portals as required.
- Ensure high quality and consistency of digital assets within the CC platform, including governance of taxonomy, metadata, and other standards, aligned with regulatory guidelines, working directly with agency partners to obtain complete and accurate files and metadata.
- Help to maintain documentation clear SOPs, with ongoing monitoring for optimization and automation opportunities.
- Provide support to users who need access to digital assets, including training on CC systems and troubleshooting issues.
- Stay current on features and updates in the CC platform and actively suggest improvements and future enhancements, aligned to stakeholder inputs and overall content reuse strategy.

Essential Skills/Experience
- 4+ years of work experience in operations, with direct experience in content management, content workflows, and digital asset management (DAM), or similar.
- Very strong project management skills, with expertise in handling multiple projects concurrently while keeping leaders and stakeholders appropriately informed.
- Ability to effectively communicate to agency representatives and other stakeholders to resolve gaps in file packages received in a clear, professional, and timely manner.
- Ability to influence without authority and drive adoption/compliance.
- Excellent written and verbal communication skills, with the ability to clearly convey information and tailor communications based on the audience.

**Desirable Skills/Experience**
- Experience with Veeva Vault DAM.
- Experience in the pharmaceutical industry.
- Familiarity with platforms (JIRA).
- Bachelor’s degree or higher.
- Experience in driving continuous process improvements and process automations.
- Experience in working with stakeholders in multiple geographies.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Join an ambitious company that's on a mission to do more and be more. Help shape our journey towards becoming a tech-enabled enterprise. Encouraged to look to the future, think strategically and innovate, we influence progress today. We are introducing new solutions and technology through our investment in automated processes. It's by driving greater consistency and efficiency that we will help accelerate our next chapter of growth.