Benefits Coordinator

17 hours ago


Remote, India 247 DCT Full time

**Key Responsibilities**:

- Conduct **Eligibility and Benefits Verification** for medical, dental, and vision services through payer portals and phone calls.
- Perform outbound **patient calling** to verify insurance details, explain patient responsibilities, and follow up on **patient statements**.
- Collaborate with billing and front office teams to ensure accurate capture of insurance data and minimize claim denials.
- Respond to patient inquiries professionally and resolve issues related to coverage or billing.
- Support the RCM team in addressing benefit-related discrepancies affecting reimbursement.

**Requirements**:

- **3-5 years** of experience in **Eligibility and Benefits Verification** and patient communications within the US healthcare system.
- Strong working knowledge of **Revenue Cycle Management (RCM)** processes.
- Proven experience handling **patient statements** and resolving patient billing concerns.
- Excellent verbal and written **communication skills** with a patient-focused approach.
- Proficiency in using EMR/EHR systems, payer portals, and insurance verification tools.
- Ability to work independently and adapt to **US time zone schedules (night shift)**.

**Preferred**:

- Experience working with US-based healthcare providers or billing companies.
- Familiarity with insurance carriers, including Medicare, Medicaid, and commercial payers.

Pay: ₹35,000.00 - ₹40,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- US shift

**Experience**:

- working with night shift: 2 years (required)

Work Location: Remote



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