
Supervisor, Network Operations
4 days ago
Team Lead, Network Operations
Role Summary:
The Team Lead, Network Operations will be responsible for leading part of the Operations organization, providing concise and relevant actions plans for teams to resolve network and customer issues efficiently and in timely manner. Role is focused on being internal escalation point within the NMC Team and provide guidance and help to the rest of the team members, whenever needed.
Job Scope/Supervision:
Team Lead, Network Operations will be in direct contact with Tier 1 Teams, Supplier Management Team, Incident Managers, and other teams within the company, depending on the problem and difficulties faced.
Duties and Responsibilities:
Main job responsibilities are:
- Prioritize activities within the team in line with agreed standards
- M1 Escalation point within the GTT organization
- Operations continuity planning
- Trend analysis and service improvement plans
- Take part in problem management and project related tasks for customers within the Operations organization
- Participation in the recruitment of new engineers for the team
- Training and development of the team members
Other responsibilities include:
- Provide support to the rest of the team as a head engineer.
- Ensure the team and department KPIs are tracked and met.
- Ensure the team’s daily and weekly performance is on point via periodic stand-up meetings.
- Provide reporting on all team and organization KPIs via the internal GTT tools.
- Provide automation ideas and implementations to the existing processes with the objective of improving reporting and day-to-day efficiency.
- Participate in weekly and daily meetings with other manager and director level peers for inter-team reviews, process audits and general workflow discussions.
- Ensure ticket priority is properly followed within the team.
- Track daily statistics related to ticket SLAs and ensure the team is strictly following them.
- 4+ years’ experience in broadband data backbone monitoring and troubleshooting
- Knowledge on DSL, SONET, PE router troubleshooting
- Proficient Layer 2 and Layer 3 troubleshooting
- Familiarity with IP networks to include SIP, IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANS, Ethernet, DWDM, SDH, DNS, SNMP and IPSec a plus
- Experience with E1/T1, TDM, DS3, SDH, SONET, Ethernet/TCP/IP Networking
- ATM Network, transport and backbone network troubleshooting knowledge
- Experience with network monitoring tools (SMARTS, Netcool, InfoVista, HP Open View, Cacti, Nagios)
- Good IP, MPLS and routing knowledge (ISIS, BGP) in an ISP environment
- Good Cisco hardware and IOS knowledge
- Good Juniper hardware and JUNOS knowledge
- Good technical knowledge of CR/SR configurations and troubleshooting
- General knowledge of telecom industry and standards
- Strong background of working within IP Operations environment of a Telco or large ISP
-
Supervisor, Network Operations Center
2 days ago
Pune, Maharashtra, India AppDirect Full time**About AppDirect** Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one...
-
Passive Networking Project Supervisor
3 days ago
Shivajinagar, Pune, Maharashtra, India Orchids network & systems (I) Pvt Ltd Full timeImmediate Joining!!!!! **Responsibilities - On site Job-**IT service delivery and handled multiple customer environments. Responsible for handling incidents and service requests in day-to-day operations. Vendor coordination. Responsible for getting work done by Vendor w. r. t new Lan connection and preventive maintenance. Stock maintenance. **Requirements...
-
Network Operations
3 days ago
Pune, India Klaus IT Solutions Full time**Work Experience**: 2 to 4 Year **Job Location**: Pune **Expected Notice Period**: 15 Days **Qualifications**: Degree **Skills**: Network Operations
-
Network Operations Specialist
5 days ago
Pune, Maharashtra, India beBeeNetworkOperations Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Network Operations AnalystDescriptionWe are seeking a highly skilled and experienced Network Operations Analyst to join our team. As a Network Operations Analyst, you will be responsible for managing and responding to network issues, monitoring network performance, and ensuring the reliability and quality of network traffic.The ideal candidate...
-
Network Supervisor
4 days ago
Pune, India Unik IT Pvt Ltd Full timemonitor & manage network performance, mentain network security policy, monitor LAN WAN badwidth & performance., **Salary**: ₹20,000.00 - ₹25,000.00 per year Schedule: - Day shift Ability to commute/relocate: - Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year...
-
Network Operations Authority
1 day ago
Pune, Maharashtra, India Vodafone Full time**What you’ll do**: - The Network Operations Authority provides expert knowledge to monitor, operate and manage efficient and effective networks fulfilling the Vodafone Strategy.The Network Operations Authority focusses on monitoring network nodes, executing event/incident management, configuration, escalation, release and deployment and 3rd party...
-
Network Operations Center Manager
2 days ago
Pune, Maharashtra, India Fiserv Full timeNetwork Operations Center ManagerExp. Range: 12-16 YearsLocation: PuneJob Description:What does a successful Network Operations Center Manager do at Fiserv?As a Network Operations Center (NOC) Manager at Fiserv, you will lead a high-performing team of network engineers responsible for the real-time monitoring, incident response, and operational support of...
-
Network Operations Center Manager
3 hours ago
Pune, Maharashtra, India Fiserv Full timeNetwork Operations Center Manager Exp. Range: 12-16 Years Location: Pune Job Description: What does a successful Network Operations Center Manager do at Fiserv? As a Network Operations Center (NOC) Manager at Fiserv, you will lead a high-performing team of network engineers responsible for the real-time monitoring, incident response, and...
-
Senior Operations Supervisor
5 days ago
Pune, Maharashtra, India beBeeOperations Full time ₹ 1,00,00,000 - ₹ 2,00,00,000Our team is seeking an experienced supervisor to lead and mentor a small group of professionals in delivering seamless operations support services. As a key member of our organization, you will be responsible for delegating tasks and responsibilities, recommending new work procedures to streamline operations, and providing feedback on performance.The ideal...
-
Sme - Network
5 hours ago
Pune, India Microland Full timeAdditional details **Level** - P3**Requirement location** - India - Pune**Number of Position** - 1**Employment type** - ML**Cluster/Group** - Microland Delivery**Business Unit** - EMEA**Department** - Network - Tech Ops**Job Description**: Required Skill Technology - Network Support|L3 Support Process - Statistical Techniques|Artificial Neural...