Telecaller

6 days ago


Raja Park Jaipur Rajasthan, India Alea IT Solutions Full time

**Job Title**: Telecaller
**Location**: Raja park, Jaipur

**About Alea IT Solutions**:
Alea IT Solutions is a leading IT services company based in Jaipur, specializing in delivering innovative and reliable technology solutions. With a team of highly skilled professionals, we provide a wide range of services, including **web development**, **mobile app development**, **software solutions**, **digital marketing**, and **IT consulting**.

**Job Summary**:
**Key Responsibilities**:

- Handle **outbound and inbound calls** to promote services and resolve customer queries.
- Build and maintain **strong client relationships** through effective communication.
- Provide **detailed service information** and schedule meetings or demos with the sales team.
- Maintain and update the **client database** with accurate and relevant information.
- Gather and report **customer feedback** to improve service offerings and address concerns.

**Requirements**:

- Prior experience in telecalling, customer service, or sales (preferred).
- Strong communication skills in **English and Hindi** (additional languages are a plus).
- Proficiency in **MS Office** and CRM tools.
- Persuasive, resilient, and target-oriented approach.
- Excellent organizational skills and attention to detail.

**Food provided / Wifi / Parking facilities**

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person


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