Customer Care Executive

2 weeks ago

Thiruvanmiyur Chennai Tamil Nadu, India Workfreaks Corporate Services Private Limited Full time

**Job description**:
**Responsibilities**:
**Following the collection process and maintaining customer payment records**. Writing final notice warnings to customers when payments are not being made. **resolving overdue bills and collecting payments over the Call**

**Role**:

- making calls to the customer and updating them on the payment overdue daily
- Follow up with the customer and make them pay on time.
- maintain records for the calls made and payments collected.
- Escalate challenges in collection with Sales and Management
- Coordinate with 3rd party collection agency in cases where needed

**Required skills**:

- Fluency in Hindi and English
- Good in MS Office & Mailing
- Time management.
- Tally ERP Knowledge would be nice to have
- Good Coordination skill.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer Care Executive: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

**Speak with the employer**

+91 9884160287

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