F&b Supervisor

16 hours ago


Noida Sector Noida Uttar Pradesh, India Defence Bakery Pvt. Ltd. Full time

**Job Summary**This position contributes to the success of Alma Bakery & cafe's by assisting day-to-day outlet operations and guiding team members during assigned shifts to maintain a premium customer experience for our patrons. The Shift Supervisor ensures smooth shift execution, supports the Restaurant Manager, and upholds operational excellence, customer service standards, and company values.**Key Responsibilities**
- Supervise daily F&B operations to ensure high-quality service.
- Monitor dining areas, kitchen, and bar to ensure cleanliness and adherence to safety standards.
- Coordinate between front-of-house and back-of-house staff
- Schedule, train, and supervise F&B staff (waiters, bartenders, hosts, etc.).
- Ensure excellent guest experiences by addressing complaints and feedback promptly.
- Maintain high standards of customer service, ambiance, and food presentation.
- Engage with guests to get insights into their satisfaction and preferences.
- Enforce compliance with health, safety, and hygiene regulations.
- Design duty rosters to ensure adequate coverage for all F&B operations (restaurant, bar, room service, events, etc.).
- Delegate tasks and ensure responsibilities are carried out efficiently.
- Motivate team members and resolve any staff conflicts.

**Qualification & Skills**
- Any Graduate (preferred IHM student or hotel management graduate)
- Must have 3 years + experience in Fine Dinning within 2years+ into leading role.
- Skilled in delivering exceptional customer experiences and resolving issues promptly.
- Strong analytical skills to identify challenges and implement effective solutions.
- Ability to engage with customers, staff, and stakeholders clearly and professionally.
- Knowledge of industry trends, customer preferences, and competitor activities to maintain a competitive edge.
- Skilled in prioritizing tasks and managing time effectively in a fast-paced environment.
- Ensures adherence to legal requirements, health, and safety regulations, and company policies.

**Competencies we're looking for?**
- **Embodying Our Mission and Values**: Aligning actions and decisions with core principles demonstrates commitment to the company’s vision.
- **Enabling Team Success**: Supports, guides, and inspires others to reach their full potential and contribute to shared goals.
- **Driving Results**: Focuses on achieving measurable outcomes through determination, efficiency, and accountability.
- **Leading with Integrity**: Upholds ethical standards, fosters trust, and ensures transparency in all actions and decisions.

**What you'll get here?**
- Simplified Career Growth Plan
- Comprehensive Leave Policy
- Automated Process and System

This role is based in ALMA Bakery & Cafe 142 where as Shift Supervisor is accountable for enhancing and growing store performance to align with our mission and objectives.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Night shift
- Rotational shift

Work Location: In person


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