F&b Supervisor

2 days ago

Noida Uttar Pradesh, India Glued Entertainment Private Limited Full time

**Key Responsibilities**:

- Supervise day-to-day **F&B operations** across QSR counters and dine-in areas.
- Ensure **food quality, hygiene, and safety standards** are maintained in line with company and regulatory requirements.
- Train, guide, and motivate team members to deliver **exceptional customer service**.
- Monitor inventory, oversee stock management, and reduce wastage.
- Handle **cashiering, billing, and POS operations** efficiently.
- Maintain staff **scheduling and attendance**, ensuring adequate coverage during peak hours.
- Address guest complaints and feedback promptly to ensure **customer satisfaction**.
- Support the F&B Manager in **cost control, budgeting, and performance tracking**.
- Ensure compliance with **SOPs, HACCP, and FSSAI guidelines**.
- Coordinate with the **kitchen, store, and operations team** for smooth service flow.

**Key Requirements**:

- Graduate/Diploma in Hotel Management or equivalent.
- **2-4 years of experience** in Food & Beverage operations with a **QSR background** (Domino’s, McDonald’s, KFC, Pizza Hut, etc. preferred).
- Strong understanding of **QSR operations, hygiene, and food safety protocols**.
- Excellent **leadership, communication, and people management** skills.
- Ability to **work in shifts, weekends, and holidays** as per business needs.
- Hands-on knowledge of **POS systems, stock management, and reporting tools**.

**Key Skills**:

- Team leadership & training
- Customer service excellence
- Food safety & hygiene compliance
- Inventory & cost management
- Problem-solving & conflict resolution
- Quick adaptability in a fast-paced environment

**Benefits**:

- Provident Fund

Work Location: In person

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