Bpo Voice Process

2 weeks ago

Kolkata, India Task Virtual Full time

**Responsibilities in BPO job**
- The primary role of the BPO employee is to handle calls from customers and clients. Then, after that, catering to customers’ needs and resolving the issue.
- They should be open to all types of questions and quick in learning new things.
- Customer Service Manager
- They supervise the team leaders and training managers. They are most likely to establish policies to support customers. They also need to make sure the demands of the customers are met.
- Team leaders
- They are responsible for managing various tasks. For example, they need to ensure that there are enough people to cater to the customers’ needs. They also handle angry customers and provide them with solutions.

Other than this, the responsibilities change as per the job title.

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- UK shift
- US shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9674445569

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