Phone Banking Officer
5 days ago
Six working days for a week, which has rotational weekly off basis business requirements. Not every Sunday is weekly off. Have to take inbound calls for 480 minutes or to do outbound for 480 minutes everyday depends on your work assigned within 9 hours of shift time. 1. The incumbent is responsible for representing the Bank and presenting the bouquet of eligible products to the non-managed customer of the Bank. 2. Educate the customer on the digital products of the Bank. 3. RM is trained to identify the right product for the customer and explain the features and benefits of the product and selling the same for required revenue generation sales and Influencing and Communication Skills Banking Product & Process Knowledge Planning and Organizing Skills Knowledge of Competition & Current trends in the financial Industry. Have to work on holdays (rotational), In different shifts Shifts are scheduled basis business requirements not by the employee. Staff should have to work as per requirement of organization. No transport facility available for any shift.
- Graduation documents are mandatory.
- Fluency in English and hindi,telugu is required.
**work location - Gachibowli**
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹22,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location: In person
**Speak with the employer**
+91 8977900822
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Hyderabad, India Seven Consultancy Full timeJOB DETAILS 1. Answer inbound calls and assist customers with their Queries/Request/Complains2. Raise Request & Complaints on behalf of the customer in the CRM tool 3. Generate leads and educate customers about new products & their benefits 4. Maintain and adhere to compliance guideline 5. Capture problem indicators, highlight and suggest improvement 6....
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