Network Security Associate

**Network Security Associate**:

- Job Req ID: 44842
- Posting Date: 8 Jul 2025
- Function: Security
- Unit: Business
- Location: 25A DLF City Phase-III,, Gurugram, India
- Salary: Competitive

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.

This is an opportunity to play your part and protect our company, our customers and our communities from cyberattack. Be part of a dedicated team and get ready to be challenged every day to make the most of your skills and experience. You’ll learn from those around you, and from outstanding training and development resources to become even better at what you do. With the best technology at your fingertips, you'll be part of a friendly and flexible working environment where your contribution is always valued.

**Key Skills**:

- Have basic knowledge of NGFW, UTM, automation, networking concepts and devices
- Have experience of multiple security vendors (e.g. Palo Alto, F5, Cisco,Cisco FTD and Checkpoint) and/or hold relevant certifications
- Have knowledge on migrating the Firewalls from different vendor.
- Minimum of 1-2 years of experience
- Have knowledge of devices that operate at multiple levels of the OSI stack
- Have good knowledge of routing protocols, security concepts and public cloud platforms

**Purpose of the Role**:
Our team is customer focused and we can be working on single or multiple projects at the same time. We believe in “Technical Excellence in Engineering” and we deliver world class solutions for our customers by recruiting and training the best to be part of our large multi-disciplined engineering practice.

**Your Accountabilities**:

- Perform the Customer facing role for security operational teams having knowledge & experience on security product and support on IT Security based services to a specified group of external global/corporate customers
- Form an integral part of 24*7 rota to provide security in-life support
- Own complex customer issues and see them through to resolution
- Triage, Review, and implement standard security specific changes in line with Customer security policies and change control processes
- Troubleshoot complex network environments and providing detailed analysis and fixing issues within contractual obligation and SLA
- Perform routine assignments using established procedures
- Contribute to the engineering and implementation of security solutions
- Create documentation for support and operations tasks
- Ensure that all agreed communication, notification, updates are delivered in timely manner
- Knowledge of device health monitoring tools and systems
- Collaborate with Account Managers and Business Development Consultants to build strong customer relationships
- Collaborate and share knowledge with other Engineers and Administrators on the support floor

Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we’re also the largest private cyber employer in the UK. With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture your potential and shape your future - whatever your background or experience.

In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we’re capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors.

**A FEW POINTS TO NOTE**:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

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