Business Operations Associate

7 days ago

Hyderabad Telangana, India Qualcomm Full time

**Position Summary**

**Key Responsibilities**

- **Commission & Rebate Management**:

- Validate new commission claims and OEM rebate requests, ensuring alignment with approved quotes or pricing agreements.
- Accurately calculate and process monthly commission payments using AI-enhanced tools for precision and auditability.
- Organize review calls with Sales Representatives to resolve discrepancies and address payment-related inquiries, supported by Copilot-generated insights.
- **Process Optimization & Automation**:

- Design and maintain **best-in-class processes, policies, and controls** for commissions and rebates, embedding AI-driven logic and automation.
- Lead initiatives to automate workflows using **RPA, Copilot agents**, and AI-based decision systems to streamline operations and reduce manual effort.
- **Compliance & Audit**:

- Ensure all processes and policies comply with Internal Audit and Sarbanes-Oxley (SOX) requirements, integrating **AI-powered controls** and audit-ready documentation.
- Maintain accurate records and support audit activities with automated traceability and reporting.
- **Stakeholder Management**:

- Manage multiple stakeholders and deliver accurate results within tight deadlines, leveraging AI to prioritize and track tasks.
- Communicate effectively across teams and contribute to organization-wide initiatives, using Copilot agents to enhance collaboration and reporting.
- **Additional Duties**:

- Perform tasks as assigned by the supervisor or manager, maintaining a flexible and adaptive approach to evolving business needs and emerging AI capabilities.

**Qualifications & Skills**

- Minimum 3+ years of experience in business or sales operations, preferably in the technology or semiconductor industry.
- Bachelor’s degree in Business Administration, Supply Chain, Finance, Operations, or a related field.
- Proven ability to quickly learn and adhere to standards, processes, and new technologies, especially those involving **automation and AI**.
- Detail-oriented with strong information processing skills.
- Strong proficiency in MS Excel and data analysis; experience with analytics platforms and **AI tools** preferred.
- Experience in order management and familiarity with ERP systems such as Oracle and SAP is desired.
- Hands-on experience with radical **AI implementation in support functions** is a plus.

**Personal Attributes**

- Adaptable and committed to continuous improvement.
- Collaborative and innovative mindset, with a strong interest in AI and automation.
- Effective communicator and team player in a technology-driven environment.

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