Operations Executive
5 days ago
**Location**: Gurgaon
**About the Role**:
The Operations Executive will be responsible for **coordinating day-to-day franchise and store operations**, ensuring process compliance, and supporting smooth functioning across all REVIVO outlets. This role requires strong organizational skills, attention to detail, and the ability to work closely with both internal teams and franchise partners.
**Key Responsibilities**:
- Monitor daily operations of stores and franchise units.
- Ensure adherence to **SOPs, quality, and service standards**.
- Coordinate with supervisors, riders, and staff for issue resolution.
- Track orders, delivery timelines, and customer satisfaction.
- Maintain reports on **inventory, chemicals, and packaging usage**.
- Assist in **training manpower** and ensuring compliance with company policies.
- Support management in **process improvements** and operational efficiency.
**Requirements**:
- Graduate in Business / Operations or related field.
- 1-3 years of experience in operations (retail/service industry preferred).
- Strong communication, problem-solving, and multitasking skills.
- Proficiency in MS Excel and basic reporting tools.
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
**Experience**:
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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