Telesales Representative

5 hours ago

Noida Uttar Pradesh, India Dyneton Full time

**Job Description: Telesales Representative**

**Job Title**: Telesales Representative
**Location**: Noida

**Job Type**: Full-time

**Key Responsibilities**:

- **Outbound Sales Calls**:

- Make high volumes of outbound calls to potential customers, both new and existing.
- Introduce products and services to prospects, assess their needs, and present relevant solutions.
- **Lead Generation & Qualification**:

- Research and identify potential leads through various databases, referrals, and online resources.
- Qualify leads by understanding customer needs and assessing their readiness to buy.
- **Customer Engagement**:

- Build rapport with customers to foster long-term relationships.
- Answer customer queries regarding products, pricing, and services.
- **Sales Pitch & Negotiation**:

- Effectively communicate product benefits and features to close sales.
- Negotiate terms and handle objections to secure customer commitments.
- **Sales Targets**:

- Meet or exceed daily, weekly, and monthly sales targets and KPIs.
- Track and report daily activities and sales outcomes.
- **Record Keeping**:

- Maintain accurate records of customer interactions, transactions, and follow-up actions in CRM software.
- Update customer information regularly to ensure accuracy.
- **Follow-up & After-Sales Service**:

- Follow up with customers to ensure satisfaction and repeat business.
- Upsell or cross-sell additional products and services where appropriate.
- **Team Collaboration**:

- Work closely with other sales teams and departments to ensure smooth customer service and order processing.
- Participate in sales meetings, training sessions, and performance reviews.

**Required Skills & Qualifications**:

- **Communication**: Excellent verbal and written communication skills.
- **Sales Skills**: Ability to persuade and influence customers.
- **Customer-Centric**: A focus on customer needs and satisfaction.
- **Resilience**: Ability to handle rejection and maintain a positive attitude.
- **Problem-Solving**: Ability to quickly identify customer issues and provide effective solutions.
- **Organization**: Strong time management and organizational skills.
- **Technical Skills**: Experience using CRM software and other sales tools.

**Company Description**:
Pay: ₹15,000.00 - ₹27,514.80 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

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