Front Desk Executive

**About the company**:
Hi-Tech Digital Solutions LLP is a leading ISO-certified and award-winning company offering one-stop solutions across various service lines and functions including BIM Solutions, Engineering Solutions, Business Process Management, and Aero navigation engineering. The newly formed “Process Excellence” and “Data Sciences” divisions will form an integral part of the Hitech. Hi-Tech is headquartered in Ahmedabad (India) and services clients primarily across the USA, Europe, Australia, and the Middle East through multiple delivery centers in Ahmedabad and Cochin (India). Our global presence is strengthened through our international offices in New York, California, and Norway.

Receptionists are the first point of contact in a business and have a responsibility to provide excellent customer care. Typical responsibilities of a front desk executive include greeting Visitors/clients and creating a positive office atmosphere. Answering the phone, taking messages, and redirecting calls to respective offices/divisions. Organizing and maintaining files and records and updating them when necessary. Should provide basic information about our business and functioning if it is necessary.

**Job Profile/Responsibilities**:

- Greet, communicate, and welcome Visitors and clients.
- Be professional and pleasant while interacting with guests.
- Handling employee ID card issuance and maintaining its record & tracking.
- Keep an inventory of office supplies such as stationery and ensure it is always stocked.
- Make travel arrangements, vehicle booking or any other administrative help, whenever necessary.
- Maintain Courier Inward and Outward details.
- Maintain leave records of Contract employees, like drivers and support staff.
- Maintain Stationery stock, and its issue Register department wise.
- Maintain the record of Vehicle maintenance and make sure the periodical services, and their cost.
- Supervise and make sure hygiene and cleanliness are maintained in the office.
- Handle queries and address complaints.
- Attend phone calls and redirect them to the appropriate line.
- Take messages and pass them on to the receiver.
- Maintain visitor’s logbook.
- Receive packages, deliveries, and letters and redirect them to concerned person.
- Maintain a filing system of all required documents.
- Have an overview of the office expenses and costs.

**Required Skills/Abilities**:

- Effective and clear communication—both written and verbal.
- Strong Interpersonal Skills/Ability to work with different groups of people.
- Neat and Professional Appearance.
- Multitasking & prioritizing
- Ability to Stay Calm Under Pressure.
- Technical Skills - Familiar with MS word, excel and power point. Being able to operate Scanner & photocopier.
- Ability to work under pressure and problem-solving skills.
- Phone etiquette - Communicate effectively over the phone by greeting the caller, introducing themselves, maintaining a positive tone of voice and concluding the conversation.

**Education and Experience**:

- Any Graduate/Postgraduate.
- 2-5 years of relevant years of experience.

**Salary**: ₹8,086.00 - ₹30,099.61 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus

Application Question(s):

- Could you please let me know what yearly income you are expecting in terms of fixed CTC (e.g. 200,000)?

**Experience**:

- Front Desk Executive/ Receptionist: 1 year (required)

**Language**:

- English (required)

Ability to Commute:

- Ahmedabad, Ahmedabad, Gujarat (required)

Work Location: In person

**Speak with the employer**
+91 9329711684