Customer Care Rep

3 days ago

Hyderabad, India NCR Full time

About NCR

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Duties / Responsibility- Keeping check and control on SLA & optimizing it by Planning and operational efficiency to meet organizational goals.- Managing customer expectations and escalations.- Fair knowledge of Helpdesk operation, Cash in transit, Insurance process- Must be of aware of regulatory guidelines by authorities- Capabilities to adopt frequent changes in scope and delivery as per business & customer requirement- Should be able to communicate with customer & internal stake holder.

Citifications’ & Skills- Must have Bachelor’s / Master’s degree- Must possess exceptional communications skills as he deals with people from the top management, clients, customers, and staff. He/she must be analytical, professional and organized.- Should know how to work independently and as part of a team.- They must have excellent mathematical skills.

Expected to work in different time zones & ability to identify opportunity and risk to communicate with top management and clients.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

  • Customer Care Rep

    3 days ago

    Hyderabad, India NCR Full time

    About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Job Title: - Customer Care Rep Job Location:...

  • Sales Operations Manager, Field Data

    2 weeks ago

    Hyderabad, Telangana, India Amgen Full time

    Career Category Sales Marketing Operations Join Amgen s Mission of Serving Patients At Amgen if you feel like you re part of something bigger it s because you are Our shared mission to serve patients living with serious illnesses drives all that we do Since 1980 we ve helped pioneer the world of biotech in our fight against the world s toughest diseases With...

  • Customer Care Executive

    7 days ago

    Hyderabad, India Goldsikka Full time

    Job Summary: As a Customer Care Executive at Goldsikka, a distinguished gold company, you will be a key member of our customer care team, dedicated to providing exceptional service to our clients. Your role involves addressing inquiries, resolving concerns, and ensuring a positive customer experience. We are seeking a proactive and customer-focused...

  • Customer Care Advocate

    24 hours ago

    Hyderabad, India Regal Rexnord Full time

    Position Summary: The Customer Care Advocate serves as the primary contact for requests for orders, quotes, product questions, as well as a myriad of other customer inquiries. This role ensures seamless customer experience through expertise, ownership, accountability, and responsiveness. An Advocate will resolve issues with limited authority and offer...

  • Customer Care Executive

    20 hours ago

    Hyderabad, India Petsfolio Full time

    Company Description Company - **petsfolio** Designation - Customer Care Executive Work Location - **Hyderabad** Work Experience - 3-4 years Work Timings - **10am to 7.pm** **Job Description**: Designation - Customer care executive (Full Time voice profile) Location: - Hyderabad Full Time Role Work from office Educational Profile - Agent will be...

  • Customer Care Advocate

    1 week ago

    Hyderabad, Telangana, India Regal Rexnord Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Position Summary: The Customer Care Advocate serves as the primary contact for requests for orders, quotes, product questions, as well as a myriad of other customer inquiries. This role ensures seamless customer experience through expertise, ownership, accountability, and responsiveness. An Advocate will resolve issues with limited authority and offer...

  • Customer Care Advocate

    1 week ago

    Hyderabad, Telangana, India Regal Rexnord Corporation Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Position Summary: The Customer Care Advocate serves as the primary contact for requests for orders, quotes, product questions, as well as a myriad of other customer inquiries. This role ensures seamless customer experience through expertise, ownership, accountability, and responsiveness. An Advocate will resolve issues with limited authority and offer...

  • Customer Care Executive

    2 weeks ago

    Hyderabad, India Airlo Full time

    **Job Title**: Customer Care Executive (Only Female) **Department**: Customer Service **Reports To**: Customer Service Manager **Summary**: The Customer Care Executive is responsible for providing excellent customer service to our clients. This includes answering questions, resolving issues, and upselling products and services. The Customer Care Executive...

  • Customer Care Manager

    7 days ago

    Hyderabad, India Mahindra Rise Full time

    Company: Mahindra & Mahindra Ltd Responsibilities & Key Deliverables Monitor and improve Customer Satisfaction parameters across the region-MTTR, TCF, Periodic Feedback and CaPS and personal customer visits. Monitor and strategically improve STR, AMC Sale, Bharosa Sale, Spares and Lubricants business across the region to exceed the targets. Motivate the...

  • Customer Care Associate

    5 days ago

    Hyderabad, India Advantum Health Full time

    **Customer Care Associate** **Responsibilities**: Action oriented, self-disciplined, and organized Effective time management skills and ability to prioritize work time to ensure productivity and department standards Ability to communicate clearly with both internal and external customers Excellent comprehension skills - ability to clearly understand and...