International Voice Process

1 day ago


Noida Uttar Pradesh, India consign Space solution Full time

**Job Title**: Voice Process Executive

**Location**: Work from Office

**Job Type**: Full-Time

**Work Schedule**:

- 5 days a week
- Night Shifts

We are hiring dynamic and customer-focused individuals to join our US Voice Banking Process. As part of this role, you will handle banking-related queries from US-based customers, ensuring high-quality service delivery and customer satisfaction.

**Key Responsibilities**:

- Handle inbound and outbound calls to assist US customers with banking-related queries.
- Provide exceptional customer service by resolving issues promptly and professionally.
- Maintain accurate records of customer interactions and transactions.
- Adhere to company policies and compliance guidelines.
- Collaborate with team members and supervisors to ensure smooth operations.

**Eligibility Criteria**:

- **Education**: Any Graduate or Undergraduate.
- **Experience**: Minimum 6 months of international call center experience preferred. Freshers with excellent communication skills are also welcome to apply.
- **Communication Skills**: Excellent verbal and written communication skills in English.
- **Shifts**: Must be willing to work night shifts.

**Additional Requirements**:

- No cab facility provided.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹450,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Night shift
- Rotational shift

Work Location: In person



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