International Voice Process
15 hours ago
**Job Title**: Voice Process Executive
**Location**: Work from Office
**Job Type**: Full-Time
**Work Schedule**:
- 5 days a week
- Night Shifts
We are hiring dynamic and customer-focused individuals to join our US Voice Banking Process. As part of this role, you will handle banking-related queries from US-based customers, ensuring high-quality service delivery and customer satisfaction.
**Key Responsibilities**:
- Handle inbound and outbound calls to assist US customers with banking-related queries.
- Provide exceptional customer service by resolving issues promptly and professionally.
- Maintain accurate records of customer interactions and transactions.
- Adhere to company policies and compliance guidelines.
- Collaborate with team members and supervisors to ensure smooth operations.
**Eligibility Criteria**:
- **Education**: Any Graduate or Undergraduate.
- **Experience**: Minimum 6 months of international call center experience preferred. Freshers with excellent communication skills are also welcome to apply.
- **Communication Skills**: Excellent verbal and written communication skills in English.
- **Shifts**: Must be willing to work night shifts.
**Additional Requirements**:
- No cab facility provided.
**Job Types**: Full-time, Permanent
Pay: ₹30,000.00 - ₹450,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Night shift
- Rotational shift
Work Location: In person
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