Support Executive

7 days ago


Ludhiana, India Zenscale Full time

We are looking for a talented **Support Executive** with **min 1yr** experience to undertake the most challenging problems that basic representatives cannot resolve due to lack of knowledge or authority. support executives help an organization’s clients with concerns.

**Roles and Responsibilities**:

- A professional approach in answering calls and provides information about products and services, taking input of issues and their redressal thereof.
- Maintaining records of transactions and interactions.
- Appropriate and timely follow-ups wherever required.
- Escalate unresolved queries to respective departments for accurate redressal.

**Requirements**:

- Proven experience as support executive or similar role
- Excellent communication skills
- Good listening and problem solving skills
- Ability to take and handle stress and pressure
- Good interpersonal skills

**Salary**:

- Negotiable(No upper limit)



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