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Customer Care Executive

2 weeks ago

Vaishali Nagar Jaipur Rajasthan, India My ace courier & services pvt. ltd Full time

Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Salary**: ₹12,000.00 - ₹16,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 7877032001