
Remote Support Executive
5 days ago
**Remote Support Executive Responsibilities**:
- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Providing support in the form of procedural documentation.
- Managing multiple cases at one time.
- Testing and evaluating new technologies.
- Conducting electrical safety checks on equipment.
**Remote Support Executive Requirements**:
- Qualification-Any degree or PG
- Certification in Microsoft, Linux, or Cisco is advantageous.
- Proficiency in Windows/Linux/Mac OS.
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.
- Good written and verbal communication.
**Job Type**: Fresher
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Day range:
- Monday to Friday
Shift:
- Day shift
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
**Speak with the employer**
+91-XXXXXXXXXX
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