Telecaller Female

3 days ago

Dwarka Delhi Delhi, India Touchstone Infotech LLP Full time

**Responsibilities**:

- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.

**Qualifications & Skills**
- **Experience**: Proven experience as a telecaller or in a similar role with a track record of meeting sales targets.
- **Tech-Savvy**: Proficient with CRM systems, IVR, and WhatsApp API systems.
- **Communication**: Excellent verbal communication skills in English.
- **Negotiation**: Strong negotiation skills with the ability to resolve issues efficiently.
- **Availability**: Must be available during office hours.
- **Digital Marketing Knowledge**: Basic understanding of digital marketing concepts.

**Location **: Dwarka Sector 7, New Delhi

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Dwarka, Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Expected Start Date: 09/09/2024

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