Telecalling and Sales

2 hours ago

Remote, India CHNYD TRACE PRIVATE LIMITED Full time

**Overview**:
We are looking for a motivated and results-driven Telecalling and Sales Executive to join our growing team. As a Telecalling Executive, you will be responsible for making outbound calls to potential customers, explaining our products/services, answering queries, and closing sales deals over the phone. This role demands excellent communication skills, customer-oriented service, and strong sales tactics to achieve targets.

**Key Responsibilities**:

- **Conduct outbound calls** to prospective clients to generate leads and close sales.
- **Explain products/services** to potential customers and answer queries about them.
- **Build and maintain** a strong relationship with existing clients to retain them and cross-sell/up-sell services.
- **Follow up** on customer inquiries and provide feedback in a timely manner.
- **Achieve daily/weekly/monthly sales targets** and performance-driven KPIs.
- **Update the CRM system** with relevant customer information and track call details.
- Handle customer objections and negotiate **contract terms** where applicable.
- **Provide exceptional customer service** and ensure customer satisfaction.
- Collaborate with the sales team for efficient **lead conversions** and reporting.

**Skills and Qualifications**:

- Proven experience in telecalling, telemarketing, or sales.
- **Excellent communication skills** in English (and local language if applicable).
- Strong **interpersonal skills** with the ability to build rapport with customers.
- **Persuasion and negotiation** skills to drive sales and close deals effectively.
- Basic knowledge of **CRM tools** and ability to log and track customer interactions.
- **Time management skills** with the ability to meet deadlines and targets.
- Ability to **handle rejection** and remain motivated.
- Positive attitude, self-motivated, and **target-driven** approach.

**Educational Qualifications**:

- Bachelor’s degree in Business, Marketing, or related field (preferred).
- Proven experience in telecalling or sales roles is a plus.

**Compensation**:

- Competitive salary plus **commission** based on performance.
- Performance-based **incentives** and bonuses.

**Why Join Us?**:

- Opportunity to work in a fast-paced, dynamic environment.
- Growth opportunities within the company.
- Regular training and professional development sessions.
- Collaborative and supportive team culture.

Pay: ₹8,332.00 - ₹10,000.00 per month

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: Remote

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