Tele Collection Executive(Telugu

6 days ago

Anna Salai Chennai Tamil Nadu, India Mastermind Full time

**Job Summary**: As a Banking Collections Telecaller, you will be responsible for reaching out to customers who have overdue payments and assisting them in clearing their outstanding debts. This role requires strong communication skills, negotiation ability, and a customer-centric approach to resolve payment issues while maintaining a positive relationship with clients.

**Skills and Qualifications**:

- **Communication Skills**: Clear, polite, and persuasive voice and the ability to engage customers effectively.
- **Negotiation Skills**: Ability to discuss payment terms and negotiate settlement or repayment plans.
- **Problem-Solving Skills**: Ability to address customer issues and offer viable solutions.
- **Customer-Oriented**: Empathy and patience when dealing with customers, understanding their financial situation.
- **Knowledge of Banking and Financial Products**: Familiarity with loan structures, credit card systems, and payment collection procedures.
- **Attention to Detail**: Maintaining accurate records and ensuring compliance with all policies.
- **Basic Computer Skills**: Familiarity with customer relationship management (CRM) systems and databases.

**Competitive Salary + Attractive Incentives Provided**

We offer a **competitive salary** package along with **performance-based incentives** that reward your hard work and dedication. Our incentive structure is designed to motivate and recognize your achievements, giving you the opportunity to earn more based on your performance.
- **Salary**:Competitive base salary based on experience and qualifications.
- **Incentives**: Attractive performance-driven incentives that can significantly increase your overall earnings.
- **Bonus Structure**: Quarterly or annual bonuses based on individual and team performance.

Pay: ₹12,000.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Location**:

- Anna Salai, Chennai, Tamil Nadu (preferred)

Work Location: In person

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