Executive Customer Care

1 week ago

Gurgaon, India CollegeDunia Web Pvt Ltd Full time

**ROLE**

**Executive customer care**

**DEPARTMENT**

**Telecalling**

**Work from Home**

**About your new company**
- campus life.

Launched in 2014, we are the highest ranked portal by Similar Web in education. We have also been awarded as - Best Educational Portal
- by IAMAI in 2017, and listed by TechinAsia as - Top 100 Startups in Asia. Collegedunia is fuelled by the energy of over a 1000 individuals having an average age around 25 years. The talent pool comprises data analysts, engineers, designers, writers, managers, marketers, which is increasing at 10% every month.

Collegedunia sees fastest growth among peers

**We have multiple product lines as follows**:

- Kickcash (Kickcash)

**To Know More About Us**:
**Work Culture**:
**About your new role**
- **Working Hours**:9:30am-6:30pm (Lunch and Tea Breaks included)
- **Working Days**:Monday-Saturday.
- **Training Days**:Initial 2 days of Training.
- **Average No. Of Calls**:100-120/day.
- Making fresh calls, follow-ups, & feedback calls on the database provided
- Basic Excel knowledge is must

**What makes you a Great Fit**
- Any graduate degree.
- Good communication & interpersonal skills.
- Ability to perform multiple tasks.
- Proactive & Enthusiastic

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹13,000.00 - ₹15,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Day shift

Ability to commute/relocate:

- Delhi - 122015, Delhi: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Speak with the employer**
+91 9620724989

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