Executive - Tele Caller

17 hours ago

Hyderabad, India Hireginie Talent Cloud Pvt Ltd Full time

**Role: Executive - Tele caller**

**Job Location: Hyderabad**

**Reporting to: Team Leader**

**Purpose of the Role**:
To ensure collection efficiency, contributing to the company's overall growth.

**Role Description**
- Responsible for calling customer and remind for payment.
- Responsible to act as a bridge between field executives and team leaders
- Responsible for constantly follow up Arrears payment
- Work consistently to rectify billing error
- Responsible for Analysis and feedback of unpaid accounts
- Follow up for reactivation of inactive accounts.

**Key Result Areas**:
To contribute towards the company's profitability by ensuring 100% collection both in terms of customer and value resulting in a sustained business with desired customer satisfaction.

**Education**:
Should have Graduate or equivalent degree

**Work Experience**:

- Should have minimum of 1 - 6 years of relevant work experience in Retention role (English Voice process)
- Should have experience in Tele calling, Customer Care or taking calls - Outbound & Inbound. (Voice process)
- Should have experience handling MIS or strong experience with MS excel, MS word, MS access
- Should possess excellent communication and interpersonal skills.
- Immediate Joiners or Max 15 days notice period preferred
- Language preferred - English & Tamil
- Week Off: 6 days working & 1 day rotational week off / Rotational Day shifts.
- Age : Not more than 33 years

**Salary**: ₹350,000.00 - ₹500,000.00 per year

Schedule:

- Day shift

Application Question(s):

- What is your current CTC?

**Language**:

- Tamil (preferred)

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